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Past few years have seen an escalated addition in ecommerce websites along with the users, with significant additions from both male and female populations. With the proliferated competition knowing your customer base becomes important. The disquisition focuses on the parallel evaluation of these websites for both genders. The factors individuate itself for males and females, which has been considered...
Online transactions require a fundamental relationship between users and resource providers (e.g., retailers, banks, social media networks) built on trust; both users and providers must believe the person or organization they are interacting with is who they say they are. Yet with each passing year, major data breaches and other identity-related cybercrimes become a daily way of life, and existing...
Distributed Software Development (DSD) has been discussed by industry and academia for almost two decades now, and, as consequence, there is a large number of empirical scientific papers and industrial reports on it. However, the description of the context in which the empirical study was conducted is not always clear or complete, making the process of searching for empirical evidence burdensome....
Within today's European socioeconomic context, supporting careers choices and occupational integration has become a major challenge. Education has to fit the changes of industry and job market, but this process requires a unified representation of professions and training programs. The competency concept appears to be a common vector, since it has turned to be a pervasive idea. Although industry has...
Many service firms are now using referral reward programs (RRPs) to harness the power of electronic word of mouth and to increase referrals to acquire new customers. However, a persistent problem is that rewards are not always effective. This study examines how incentives would work to actively encourage eWOM, and how incentives would potentially interact with audience strength. In particular, a 2×4...
The paper is to explore how to satisfy customer-contact employees when they encounter their managers in the Chinese leisure industry. Adopted a qualitative approach, based on a case study of the Chinese golf industry, the research indicates internal service quality is constructed by nine dimensions in the four service situations, and develops a model of internal service quality construct during internal...
The study examines the perception of fairness in cloud service and how it affects the level of service recovery satisfaction and behavioral intentions. A structured questionnaire was used to collect data. The findings showed that service recovery satisfaction was significantly affected by three of four-dimensional fairness. The behavioral intentions in terms of continuing to use the software, propagating...
The paper presents a grounded theory model of engineering practice and describes how a theoretical model was obtained through the application of the Gioia Methodology to interviews of engineering practitioners. It then presents data on workplace interaction obtained from an online survey of 247 engineers and shows how the data obtained support propositions derived from the theoretical model.
Technology commercialization is described as the most dreadful challenge for technology-based entrepreneurs. The scarcity of resources and limited managerial experience make it a daunting task, putting in danger the whole firm emergence. Prior research has often build upon the resource-based view to propose that the new firms' performance is dependent on their initial resource endowments and configurations...
We are living in a world which is continually evolving and where modern conflicts have moved to the cyber domain. In its 2010 Strategic Concept, NATO affirmed its engagement to reinforce the defence and deterrence of its state members. In this light, it has been suggested that the gamification of training and education for cyber security will be beneficial. Although serious games have demonstrated...
Abstract -- Background: Most of the experiments in software engineering (SE) employ students as subjects. This raises concerns about the realism of the results acquired through students and adaptability of the results to software industry. Aim: We compare students and professionals to understand how well students represent professionals as experimental subjects in SE research. Method: The comparison...
The Medical Device and Healthcare Information Technology (HIT) industries have not achieved safe PNP cross-manufacturer (heterogeneous) interoperability although it has been achieved decades ago in other safety critical industries. We believe that the Levels of Conceptual Interoperability Model (LCIM) [1] offers an essential account of the disparity and thereby offers insight for how to achieve safe...
In this paper we develop a methodology for personalizing online search for fashion products. Most search functions on fashion retail sites currently rely on objective data, such as colors or brands, to filter their products. Adding a subjective component of fashion style would allow for a more personalized and relevant search experience for the end user. The proposed methodology is based upon a topic...
Many companies have introduced Lean practices in product development and innovation processes to gain competitive advantage. However, the application of Lean outside the factory floor is not straightforward, where principles and practices may be translated and contextualized when introduced in functional areas that differ significantly from manufacturing. Especially in such multifaceted contexts as...
The process of software testing in agile environments presents complexity due to the need to be performed at short time intervals. Currently, there is no consensus in literature of the best approach to deploy agile testing. The testing management is often one of the hardest steps to be adapted to these methods, due to the short time for deliveries, which reduces the time available for testing, as...
Platform-based product families have become an important strategy in many industries as a wide range of products can be offered to the customers while achieving economies of scale in design and manufacturing. During the life cycle of a product family, the amount of derived product variants increase due to numerous internal and external driven reasons. This leads to additional complexity within the...
Pressure from industry, professional bodies and students for a reform to the curriculum and delivery style of engineering education has been mounting for a number of years. Although there have been many excellent individual initiatives, developments that span a whole school or faculty, encompassing a number of disciplines and departments are far rarer. This paper describes a curriculum development...
The main focus of Software Engineering discipline is to establishing methods and processes for the effective and efficient development of software projects. One of the most relevant paradigms for achieving this goal is Model-Driven Development (MDD). MDD uses models at different abstraction levels to automatically generate software products by means of model-transformations. However, one of the main...
Business Intelligence and Analytics (BI&A) applications have been investigated predominantly within organizational contexts, with users in formal, normatively regulated roles. This research explores what happens when BI&A is taken out of organizational context and made available to consumers, rather than organizational (e.g. Business) users. The paper offers an exploratory case study...
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