The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
For nine years, we have organized the Service Science minitrack at HICSS to bring together researchers and practitioners working in the field of service science, the interdisciplinary study of service that combines perspectives from fields of science, management, engineering, and design to innovate service systems. With strong support by leading IT companies, such as IBM, service science has already...
In this study we conceptualize a gamified system for companies to be used in IT-backed ideation processes. We conducted two rounds of expert interviews in German and Austrian companies focusing on the challenges and obstacles of gamification systems within an enterprise setting. We then drew from the gamification literature and established eight stimuli, for a conjoint analysis. The survey among 75...
Even though a company is willing to adopt an information system, there is often some organizational inertia associated with the adoption process. In this paper, we explore the types of inertia in IS adoption in the context of a specific business process. Drawing on seven case studies where inertia can be observed, we illustrate the inertia types found in earlier research and find indication for the...
The goal of this minitrack is to offer a venue for research that focuses on digital innovation, broadly defined. This includes research into unique and specific effects of digital technologies on different forms of organizational innovation. In particular, new forms of service offerings, products, or ways of organizing processes that did not exist before the availability of large scale digitalization.
More often than ever before, innovation takes place in the context of innovation ecosystems. New data, tools, and questions are available for insights on latent structures within innovation ecosystems. Used in concert, socially constructed data and network analysis afford new insights to compare and analyze the structure and dynamics of innovation ecosystems. In this article, we apply a novel approach...
Innovation, and technological innovation in particular, can help city governments to meet the challenges of urban governance, to improve urban environments, to become more competitive and to address sustainability concerns. To prevent and manage these challenges, cities need to operate in an innovative way. In this context, the smart city approach is emerging as a way of solving tangled and wicked...
Joint idea generation is vital in software development projects requiring team members with different knowledge specializations to exchange and integrate multiple perspectives into ideas to improve the software product. While joint idea generation is generally difficult to achieve, it is even more challenging in offshore-outsourced settings. Our goal was to understand the process of how software prototypes...
In this paper we build on a view of change and innovation stemming from institutional complexity in service ecosystems, that is, institutionally enabled and constrained systems of service systems, and give suggestions on how such conditions can be designed to facilitate innovation. W e conceptualize service ecosystems as near-decomposable complex systems in which change is enabled through the co-existence...
This study investigated the problems of inefficiency that school technology coordinators (STCs) face in ICT integration instruction by examining their social networks of knowledge sharing. The authors conducted an ego-centric network survey of school technology coordinators' knowledge sharing to explore their brokerages work in exchanging knowledge with colleagues from different positions. The findings...
This paper first analyzes the necessity of the reform and innovation of art education in China. Then it analyzes the problems of art education reform in our country by using the game theory and evolutionary game theory, and obtains the optimal strategy for the government and relevant departments. Finally, through AHP analysis, we find out the difficulties in the process of art education reform in...
Design thinking framework is a powerful framework for innovation and design. It involves design specific cognitive activities such as Empathize, Define, Ideate, Prototype and Test (EDIPT). In this paper we present an implementation of EDIPT framework by novice educational technology (ET) researchers and investigate if the quality of research problems generated by the novice researchers is comparable...
Lifelong learning exists today in the context of a cultural and societal shift to a knowledge-based, technology-enhanced, and rapidly-changing economy. It has a significant impact on people's lives and has become of vital importance with the emergence of new technologies that change how people communicate, collect information, and collaborate with others. The emerging technologies, such as social...
This study aims to examine continuance intention and success factors of E-learning systems. The scope of research is focused on educational purpose not including corporate training program. The results shows that service innovation, information quality, and system quality was the key factors of E-learning systems. These factors can helps the learner achieve better performance which enabling the users...
The importance of a service innovation as a result of increasing competition and customer demands in manufacturing firms has been widely recognized. Especially, a service innovation can be incorporated internally to sustain a firm' competitive advantage. In the context of manufacturing firms, this study investigates the triggering factors of an internal service innovation and its corresponding implementation...
The Fynbos Leaf Optical Recognition Application (FLORA) is a software program to automatically identify fynbos plants using leaf photographs. While it is easier to classify fynbos when they are flowering, most fynbos flower for only short periods therefore FLORA was designed to identify plants by leaves instead of flowers. This paper presents the innovation journey of FLORA, highlighting transitions...
This paper assesses the impact of a new academic workload model on research and technology innovation in a new university of technology. The project was framed by understandings of "the innovation journey", as well as emerging understandings of "temporality" against the background of the intensification of academic work and shifts towards project-based and externally funded research...
Engineering classes are operating today in the same format as they were fifty years back. The difference in the past decade has been the emergence of the Internet and its rapid usage right outside the walls of the class. Harvard University and MIT's path-breaking collaboration in initiating Massive Online Open Courses (MOOCs) has raised the global standard and reach of education today. The race is...
The promotion of the students' transversal or generic competencies is one of the key points of the new European educational framework. Today, companies hiring graduate students are not only concerned about their technical background but also transversal skills and competencies. Hence, it becomes necessary to adopt measures to promote and cultivate these competencies among students. The students' involvement...
This paper tries to explore the industrial consumers' adoption of the Smart Grid solutions by investigating the socio — technical interaction between human and non-human actors of the Smart Grid. An ICT-adoption model integrated with the Actor Network Theory is adopted in this paper. Based on the case study approach with four Danish companies, this paper not only presents the influential factors to...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.