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Quality has been regarded as one of the most important factors for achieving competitive advantage with an emphasis on excellence. Achieving excellence through quality award is a challenging task, but sustaining this achievement is even more challenging. Given the importance and benefits of continuously practicing with a quality award to organizations, very limited empirical research has been carried...
This paper formulates the selection of high-technology project alternatives as a multicriteria group decision making problem, and presents a group decision making method for effectively solving the high-technology project selection problem under hesitant fuzzy environment. Hesitant fuzzy set is used to deal with the conditions where the decision makers hesitate among several values in evaluating the...
This paper analyses the key elements that affect the acceptance and effective utilisation of ICT, in Zimbabwean SMEs. The research employed a qualitative research approach and utilised the survey strategy to obtain reliable data and provide a tentative view of the SMEs in context. The data obtained from structured interviews with identified SMEs has practically identified key elements that affect...
It is well known that excessive intelligence is mandatory in military procedures, in companies to know about competitors, as well as in markets to decide where to invest in. However, this information is not always fully reliable since it might be given by others with conflicting interests. Consequently, there is no guarantee that the supplied information has not been maliciously crafted to produce...
The paper offers methodology for estimation of durability indices of the modern integrated circuit communication network, which has reports about the conducted tests on non-failure operations and conservability, but has no data for the durability. The paper describes two approaches, which apply for generation of basic data and which allow to receive reliable result, typical for the certain operating...
Optimising the IT infrastructure of large, often geographically distributed, organisations goes beyond the classical virtual machine reassignment problem, for two reasons: (i) the data centres of these organisations are composed of a number of hosting departments which have different preferences on what to host and where to host it, (ii) the top-level managers in these data centres make complex decisions...
Database developers all know the ACID acronym. It says that database transactions should be: Atomic, Consistent, Isolated, and Durable. These qualities seem indispensable, and yet they are incompatible with availability and performance in very large systems. For example, suppose you run an online book store and you proudly display how many of each book you have in your inventory. Every time someone...
Insurance data processing system used by PT. Asuransi Takaful Umum is a system Care Tech. Care Tech System is a system designed for general data processing such as vehicle insurance, fire, property, and others with a web-based base that can be accessed online. During implemented since October 2013, Care Tech system has not been evaluated in terms of user acceptance. The purpose of this study was to...
Human Reliability Assessment (HRA) is used to analyze the inherent risk of human behavior or actions introducing errors into the operation of a system or process. Assessments identify where errors are most likely to arise and the potential risks involved if they do occur. Using the basic concepts of HRA, an evolving group of methodologies are used to meet various industry needs. airline industry mishaps,...
The advent of autonomous drones has initiated serious discussions about safety, accuracy, and reliability. Teams around the world are working on systems that enable unmanned flying delivery systems that can deliver the morning newspaper, your morning coffee, or packages from your favorite retailer directly to your current location. If you were assigned to one of these teams as the reliability engineer...
Ongoing developments in the electronics industry continue to be driven by alternative or disruptive technologies that are discovered in pursuit of satisfying or exceeding Moore's Law. These trends are necessary to support the increased demand for ubiquitous computing, where data becomes the true commodity for business. Unfortunately, this ubiquity becomes difficult to control, and the "Internet...
To date, there are few published articles relating to the taxonomy of smartphone users, thus leading to the lack of understanding of the specific factors on why different users continued to use smartphones in their daily activities and tasks, including distributed decision making. To address this issue and to fill the gap in the literature, we conducted an exploratory study to derive an empirically-based...
The aim of this research is to evaluate empirically the possible linkage between ‘knowledge management maturity’ (KMM) and ‘organizational performance’. The study is carried out within project-based organizations, specifically targeting construction firms in Indonesia. Prior to the main study, an instrument to measure the two key variables are developed and tested for validity and reliability. Top...
This paper studies a multi-period demand response management problem in the smart grid where multiple utility companies compete among themselves. The user-utility interactions are modeled by a noncooperative game of a Stackelberg type where the interactions among the utility companies are captured through a Nash equilibrium. It is shown that this game has a unique Stackelberg equilibrium at which...
In response to the international trend, in recent years companieshave officially adopted the International Financial Reporting Standards (IFRSs) and need to perform upgrade or adjustment to their Enterprise Resource Planning (ERP) systemsfor the IFRS conversion. Information technology (IT) governance in an ERP system environment will become akey that cannot be ignored by the management. To investigate...
Nowadays, companies strive to provide products that meet individual customer needs and expectations to achieve high profits. Customers' perceptions play a significant role in the design process. However, they are normally expressed using linguistic words which are hard to interpret, especially when trying to evaluate the best design solution among multiple design alternatives. This paper proposes...
As an emerging social media, WeChat has brought a shock both theoretically and practically, which caused the shift of service mode and content. However, research on WeChat application and its impacts on performance at firm level are rare. This study examines how WeChat use influence firm performance through customer relationship management (CRM) capability, and value co-creation. Partial least squares...
The highly competitive airline market speeds up the needs in airline alliance or flight combination to cost down the operation as well as to enlarge the market share. However, the low reliability in some flight combinations may discourage the customer to buy such products. The low reliability of flight combination means that the connection of flights in some situation becomes impossible, and may cause...
The advent of Big Data has brought many challenges and opportunities in distributed systems, which have only amplified with the rate of growth of data. There is a need to rethink the software stack for supporting data intensive computing and big data analytics. Over the past decade, the data analytics applications have turned to finer granular tasks which are shorter in duration and much more in quantity...
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