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Workflow management systems are becoming increasingly flexible and thus open up new areas of application, such as the coordination of activities in disaster response management. However, for managing disaster events effectively, flexibility is seen as a necessary but not sufficient condition. Moreover, effective disaster management processes require comprehensive access to and the processing of public...
Based on structured interviews with 56 professionals at four multinational corporations (MNC) in India, this paper identifies 20 best practices that lead to the success of Enterprise Systems (ES) deployment projects in MNCs. Information Systems (IS) professionals in four companies were interviewed to identify the best practices used by these corporations and to determine if these practices differ...
How can firms use social media environments (SMEs) to create productive ideas within an extended organization particularly if customers do not have strong identification with the company? How can firms control heterogeneous social media users to achieve organizational goals? These questions are important as the prevailing literature on SME assume that firms can exert little control over individuals'...
Because product quality level is today a key factor for companies' competitiveness and because it is really hard to control the manufacturing systems, there is a lot of scientific methods implemented on the shop-floor to improve quality at workstations. In our previous works, we have shown that the online quality control assisted by Neural Network seems to be a good alternative to the well-known industrial...
The purpose of this paper is to develop a Lean Six Sigma framework according to the Six Sigma systemic process improvement methodology; Define, Measure, Analyze, Improve and Control (DMAIC). It was implemented and verified at one engineering company in UAE. The results show that the process “Make-to-Order (MTO) projects” has a long lead-time. The main causes of the long lead-time are the subcontractors,...
Best in Class companies (both National and Global) continue to invest in safety systems; this in most cases is because safety is at the core of their production process and among their key performance metrics, closely linked to their productivity. Many unfortunate industrial accidents such as the recent explosion of the Deep Water Horizon with the largest marine oil spill in history are evidence of...
The demand for software development companies has increased in recent years and with this emerges the need for process improvement to reduce costs and development time, thus ensuring the competitiveness and quality of the final product. This paper examines the model deployment scenario of the Brazilian Software Process Improvement (MPS.BR) in software companies of the Paraná state, through a survey...
Any system, company or complex task is composed by processes, i.e., sequences of actions performed in some established order. Some of these processes are considered sensitive for the role they play within the system, or for the sensitive data they manage. In such cases, the trust in this processes is desirable, requiring their verification, monitoring, auditing, but also the possibility of being insured...
Nowadays, some organizations were not success in realizing the benefits of ERP implementation. The aim of this study was to formulate a comprehensive recommendation for the ERP management in the post-project phase. The development of research model was done by an initial model development and a refinement process based on interviews with two ERP consultants. The research model defines five aspects...
The small and medium enterprises (SMEs) play an important role in economic development for any country. Thus, the SMEs need to raise their competitive advantage. Usually, they consider “quality” as the competitive weapon, but because of the limited resources and lack of talent, they perform very few quality practices only, and result in a very limited effectiveness. In order to assist SMEs to raise...
This paper advances the hypothesis that a business can be regarded as a collection of interacting rule based processes, that are analogous to a set of rule based coordinating pervasive computing agents that make up intelligent environments. In this paper we explore this hypothesis and, in particular, investigate the application of directed graph theory, normally used in determining the stability of...
Existing quality management models define quality as a maximization problem disregarding entrepreneurial targets. The Aachen Quality Management Model brings a new approach of quality philosophy putting quality in the field of corporate orientation, corporate skills and customer requirements. Entrepreneurial quality as a stabilization problem requires control engineering methods and structures applied...
Establishing reliability goals is a crucial aspect of achieving and maintaining acceptable reliability performance. Ultimately, the level to which a utility's reliability must aspire is expressed as a set of goals reflecting the needs of a utility's stakeholders. Some of these stakeholders include residential/commercial/industrial customers, regulators and investors.
This research presents a logical approach for implementing dynamic business rules based on a context-aware integrated BPM-SOA framework [18]. Specifically, a system is developed to demonstrate how Internet-based commercial lending operations with intelligent decision making can deliver faster speed, improved consistency and reliability throughout the entire lending process with scalability. With Internet-based...
Software risk management process faces some threats. According to formal reports, the remarkable rate of failure in IT projects shows the relative unsuccessfulness in such processes. The model proposed in this research embedded a verifier core for identifying deviations and thereupon leads to performance improvement in risk management process. Using a communication system facilitates close relations...
The aim of this research is to determine the impact of contextual aspects in an Enterprise Integration (EI) process. The paper focuses on two cases where Information Systems (IS) are implemented within a Merger and Acquisition (M&A) context. The implementation is affected by various cultural issues and conflicting organizational interests, both of which include aspects like communication, management...
Business Process Modelling (BPM) is a way to support business processes by using several techniques, methodologies, models, and systems to design, control and analyse business processes, where many resources are used: humans, applications, technologies, organizations etc. The current existing literature describes several BPM techniques, however, these techniques are often hard for IT people to understand...
In modern companies business processes and information systems are highly integrated and transactions are executed system based and automated. The data generated in the course of processing transactions commonly provides the basis for internal and external financial reporting. The financial statements are subject to audits due to regulatory requirements. Contemporary audit approaches take into account...
Consumer device is a newly coined term which refers to a new category of industrial products used by end users including automobiles, service robots, consumer electronics and smart houses. Unlike traditional industrial machineries, consumer devices are used in diverse, open, and dynamic environments. Furthermore, as accountability of manufacturing companies becomes crucial, they need to assure that...
In this paper, the concept of discrete sliding modes (DSMs) is applied to design an efficient control strategy for a class of perturbed processes with delay — goods flow control in supply chain. In the considered systems, the stock used to satisfy the unknown, time-varying demand placed at a goods distribution center is replenished with delay from a number of supply sources. The order quantity is...
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