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Despite the growth and commercial potential of instant messaging service, little is known about what factors create users' satisfaction with a particular service application. In this context, the major contribution is to examine the sources of users' satisfaction with WeChat official account. For this purpose, combining Information System Success theory, Theory of Reasoned Action and Technology Acceptance...
Enterprise integration is one of the crucial challenges faced by modern organizations. Existing effort to define Enterprise Integration Patterns (EIPs) helps organizations to build their integration processes. An EIP represents a regularity in mobile agent behavior designs. In a complex distributed environment, such as mobile context, EIPs are a large number of patterns that describes the interactions...
Online marketplaces are e-commerce websites where thousands of products are provided by multiple third parties. There are dozens of these differently structured marketplaces that need to be visited by the end users to reach their targets. This searching process consumes a lot of time and effort; moreover it negatively affects the user experience. In this paper, extensive analysis and evaluation of...
Quality of Experience has become a significant parameter in evaluating and rating video services. This paper presents the impact of gender on the Quality of Experience for video services. Initial results from subjective tests show that male viewers requested higher video quality compared to female viewers, while female viewers concentrated more on the contents of the video.
This paper presents the outcome of a preliminary investigation into the use of mobile apps as a dynamic capability tool by start-up entrepreneurs. 19 business start-ups in Lagos Nigeria were involved in this study, with average enterprise age of 11.5 months in service industry. After strategic use of customized mobile app for 12 weeks, it was observed that average profit, customer-base and staffing...
The overall aim of learning outcomes and competency based education is to improve the efficiency and effectiveness of higher education. It's important to track regularly student's competency acquisition so that the faculty can improve the teaching delivery and adapt the content accordingly. Student based self-assessment of competency tracking on a weekly basis aids faculty to intervene in course delivery...
In the present mobile climate, both companies as well as their consumers are able to execute various processes at any time in any location using a myriad of wireless technologies. Organizational trends demonstrate that mobile devices are being utilized exponentially more to solve problems from the strategic planning level to the operational level through various departments. This propensity was recently...
This study aims to analyze diploma students' behavior in their use of mobile devices for language learning in Hong Kong. A case study is drawn from participants studying at Caritas Institute of Higher Education, who are currently learning Chinese and English in preparation for entering a higher diploma or an associate degree programme in the coming academic year. The result suggested that the factor...
Recent developments such as the introduction of new mobile banking and mobile payment services represent both an opportunity and a challenge for banks. While there is great potential to increase revenue by providing new services to customers, this goes together with the need to improve the understanding of customer data through deeper analysis, and to react quickly to changes in customer demands....
Mobile devices today are increasingly being looked upon as potential platforms for service provisioning rather than mere 'service consumers'. There is, however, much that needs to be done to realize this. A detailed, dynamic, and lightweight service description is an important requirement for the automatic and efficient discovery, selection, and subsequently provisioning of services over mobile devices...
During recent years, there has been an increasing interest in the potential opportunities that can be attained with promoting Smart Sustainable Cities (SSC); a concept that can be reached based on Information and Communication Technology (ICT). The SSC concept is then considered achievable by horizontal integration of participating industries in its ecosystem in order to empower sustainability. This...
Proliferation of mobile technologies usage in emerging regions represents an opportunity for leveraging the benefits of mobile ICTs by rural communities. Despite the availability of reliable mobile connectivity infrastructure and a relatively high penetration of mobile devices in rural areas of emerging economies such as South Africa, the use of mobile phones is primarily for voice communication purpose...
Over the last few years mobile technology has gained enormous growth in the field of human-computer interaction as it became an essential part of our society's everyday life. Specific mobile characteristics such as availability, computational power, or high-resolution displays make these devices very useful, even in a business environment. However, usability plays a crucial role when it comes to software...
The ever-accelerating growth of cloud-based services (CBS) and the prevalence of multi-sided business models have distributed users' data across different data silos that hinder mobile applications development and sustainability. The present paper aims at describing an open framework that abstracts functionality from CBSs through a common Graph, RESTful API, which manages calls among various CBS APIs...
This paper explores approaches for the effective integration of several focal areas of advanced analytics on currently achievable big data platforms to enable timely, and maximally effective, geofence-triggered interventions (push marketing) that leverages viral or exponential returns. The viral or exponential growth behavior of modern social media-based interactions has garnered much attention in...
In spite of several efforts in the last decade by researchers and educators, expected potential from the use of mobile device technology (MDT) to effect learning transformation is largely unfulfilled. Quantifying benefits of MDTs in learning, either through achievement of learning objectives or enhancement of the process, remains problematic. Rapid changes in development and manufacture also continue...
Many people share photos and their locations using applications such as Foursquare, Facebook and Twitter when attending an event or activity, as a means for promoting an activity, for conversation and as an archive to create a sense of community. People find events to attend using applications such as Event Brite and Meet Up, and exchange contact information using applications such as Whats App or...
Over the last decade, several research initiatives investigate the potentials of the educational paradigm shift from the traditional one-size-fits-all teaching approaches to adaptive and personalized learning. On the other hand, mobile devices are recognized as an emerging technology with the potential to facilitate teaching and learning strategies that exploit individual learners' context. This has...
Based on analysis of mobile tourism users' multi-dimensional feature, the concept of context is introduced into user model modeling of mobile tourism. From the perspective of user and context, context theory and machine learning is used to accomplish user modeling in terms of tourism activities recommendation. The dimension of this model includes history behavior, current context, historical context...
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