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This paper deals with the process of crowdsourcing requirements elicitation in software engineering and the alignment of the customer needs during the development phase, through the usage of anonymous personas, and the support of the persona builder application that allows the extraction of such information through anonymized data. Having identified the realization of users and customers' needs in...
Costs of software development and deployment are decreasing due to numerous open source projects and novel Cloud-based services (IaaS, PaaS, SaaS), but competition increases due to lowering entry barriers. The need to bring developers closer to their customer becomes vital for success, especially involving users into the very early stages of software development. This allows detecting flaws of conceptual...
The main challenge addressed by the EU-funded project CloudTeams is bridging the communication and collaboration gap between software developers and end users during the whole software development process in order to develop better accepted software. CloudTeams solves the problem by bringing together software developers and end users into one platform, thus providing a seamless environment where interaction...
The ever-accelerating growth of cloud-based services (CBS) and the prevalence of multi-sided business models have distributed users' data across different data silos that hinder mobile applications development and sustainability. The present paper aims at describing an open framework that abstracts functionality from CBSs through a common Graph, RESTful API, which manages calls among various CBS APIs...
Today, a new age of engagement and collaboration has emerged with the proliferation of usergenerated content in social networks and generally the Web 2.0, rendering it particularly difficult for enterprises to monitor and act upon all content following conventional data mining methodologies. In this paper, we present our approach for a Future Internet enabler (FITMAN Anlzer) that provides automated,...
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