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This paper tries to do the research of analyzing the relation of the customer trust, the customer satisfaction and purchase intention under the electronic commerce shopping environment. Drawing on the theory of customer trust, customer satisfaction and purchase intention, based on a survey of 102 respondents from the University in China, the United Kingdom, and the United States, the results showed...
This paper proposes to utilize a search engine as a social sensor whichis to be used for predicting market shares. More specifically, thispaper studies a task of comparing rates of concerns of those who searchfor Web pages among several companies which supply products, given aspecific products domain. In this paper, we measure concerns of thosewho search for Web pages through search engine suggests...
This study employed Path Analysis to investigate the relations among Website Quality, Brand Awareness, Perceive Product Quality and Purchase intention from consumer point of view. Data were collected from 200 Indonesian website users which focus on video games online store. A significance and positive influence exists for each variable of website quality, brand awareness, perceive quality and purchase...
The use of websites and online system is increasing rapidly around the globe. The companies are concerned to provide their customers valuable services and assure to make all informations available on their websites. This paper aims to measure the customer acceptance of online system for the airline websites. As companies are investing high to switch from physical delivery channels to self-service...
This paper discusses an experimental integrated wellness application that syncs with a wearable device and with a human capital management database to provide a full picture of health and wellness. Wellness is measured at the individual level as well as at the group level. This application uses domain specific algorithms, which are based on scientific research and analysis of biometric data. We investigate...
Identifying review manipulation has become one of hot research issues in e-commerce because more and more customers make their purchase decisions based on some personal comments from virtual communities and e-business websites. Customers consider these personal reviews are more reliable than the existing internet advertisements. Consequently, some enterprises attempt to create fake personal comments...
The signals released by the online retailer can influence the consumers' trust in the retailer, and then, make an impact on consumer's purchase intention. This research will directly examine the effect of trust signals on online retailers' sales. The data are collected from Taobao (www.taobao.com), and contain 400 samples unit with product and four categories. With linear regression model, this research...
The stock discussion board is becoming an important public forum because of its fast speed, wide influence, large amount of information and high group pertinence. The bloom in the stock discussion board exerts a positive influence on the stock market. This paper sets the amount of posting on stock discussion board as a proxy of information flows. And after the empirical analysis of sample data, we...
Autonomous Systems (AS) exist and co-exist in two parallel dimensions. In one dimension they are physical networks, whose interconnections are necessary to ensure global Internet reachabilty. In the other dimension, ASes are large well-known companies competing in the same industry. In this paper we bridge together these dimensions by investigating synchronous cross correlations of stock market data...
As online reputation systems are playing increasingly important roles in reducing risks of online interactions, attacks against such systems have evolved rapidly. Nowadays, some powerful attacks are conducted by companies that make profit through manipulating reputation of online items for their customers. These items can be products (e.g. in Amazon), businesses (e.g. hotels in travel sites), and...
In this study, we investigate the effects of flow and consumer attachment on the e-loyalty of SNS websites users. We build and test a causal model using data obtained from Renren.com and find support for all of our hypotheses. The results indicate that flow plays an influential role on the consumer attachment, and also has a direct effect on the referral loyalty and online-stickiness of e-loyalty...
Coal listed companies play an important role in the structure of stock market and investor relations management is the key operation factor in the competition of investment capital. By the method of descriptive statistics and least squares regression about the cross-sectional data of 2008, we found that in addition to the company's own characteristics, the quality of investor relations management...
Since Jeff Howe introduced the term "crowdsourcing" in 2006 for the first time, crowd sourcing has be come a growing market in the current Internet. Thousands of workers categorize images, write articles or perform other small tasks on platforms like Amazon Mechanical Turk (MTurk), Micro workers or Short Task. In this work, we want to give an inside view of the usage data from Micro workers...
Privacy concerns are identified as one of the main factors that have a negative impact on Internet users' online behaviour. Often, Internet users do not have confidence that a web site will ensure their privacy either in collection nor in future usage of their personal information. In this article we propose a categorization of factors that can influence users' privacy perception during their online...
Based on Technology Acceptance Model (TAM) predecessors have studied the impact of Internet word-of-mouth on consumer's first selection. However, what is its impact on consumer's quadratic selection? This research, taking the baking industry as a carrier, analyzes the relationship among the credibility of electronic word-of-mouth, trust, perceived risk, attraction and the intention to use. The result...
Organizations are slow in utilising information technologies to manage employment screening. A framework is proposed to improve the effectiveness of IT in employment screening. The key elements to this framework include: a) the influence of internet job application tools on preemployment screening checks, b) the influence of web technology orders on online background screening checks, c) the influence...
With the fast growing development of the Web, the adoption of ontologies to improve the exploitation of information resources, is already heralded as a promising model of representation. However, the relevance of information that they contain requires regular updating, and specifically, the addition of new knowledge. Recently, new research approaches were defined in order to automatically enrich ontology...
The research focuses on the relationship among the factors of service quality, customer satisfaction and customer loyalty. Considering the fact that the manner of handling complaints of banks might influence the loyalty of customers who had these complaints, the research attempts to put complaint handling in the customer loyalty model and learn its impact. Based on literature review, we propose the...
An important aspect of trust in cloud computing consists in preventing the cloud provider from misusing the user's data. In this work-in-progress paper, we propose the approach of data anonymization to solve this problem. As this directly leads to problems of cloud usage accounting, we also propose a solution for anonymous yet reliable access control and accountability based on ring and group signatures.
To measure the diversity of the user interests over the same query, this paper applies kappa coefficient as the indicator of the consistency of users' clicks for a given query. It compares three different settings of the Kappa parameters and shows the Kappa formula can be well adapted to the Query log analysis. Based on the further analysis of the Kappa results over Sogou Query LOG, it is revealed...
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