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Supervision of the national key projects provides insurance to the effective implementation of the government investment strategy and the successful completion of a specific high-quality construction project. This paper outlined the deficiencies of the current supervision mode and proposed a new coordinated supervision mode of five dimensions for national key projects under the guidance of system...
When theories and research fields become much mature, it is important for researchers to understand and grasp the development and trends of a field or discipline. Based on studying of former research, and used the method of social network analysis, this paper revealed the project management discipline's development from the network's interior structure and the fifteen hot issues in this field. The...
In this paper we use the people capability maturity model (P-CMM) to focus on the improvement of people capability of software organization. Firstly, on the basis of the investigation to software enterprises in Hangzhou, the questions of P-CMM2 are abstracted and perfected further, and totally 31 questions are chosen in this research. Secondly, a questionnaire survey is conducted in software enterprises...
The research focuses on the relationship among the factors of service quality, customer satisfaction and customer loyalty. Considering the fact that the manner of handling complaints of banks might influence the loyalty of customers who had these complaints, the research attempts to put complaint handling in the customer loyalty model and learn its impact. Based on literature review, we propose the...
It is estimated that the success rate of IT project maintain below 30%, and this figure are even lower in china. There must be some common factors that led to an unsuccessful project. This paper tries to treat the problem with following method. Firstly, we give the criteria of a failure project based on the research of the definition of success, and extract five major factors that contribute to the...
In the field of software developing, project is almost the most common organizational form. But with the enhancement of software products' complexity and the constant change of customers' demand, the importance of communication in software development projects is increasingly prominent.Based on literature review about communication management and software development life cycle, the paper identified...
Researchers have done many studies on the low performance of information system development (ISD), requirement uncertainty, user interaction, personal conflict as well as IS performance has become focus. Previous literature has mentioned the importance of the above four, but empirical studies are handful. This paper attempts to summarize the relationships among them through empirical research, providing...
Software development inclined to production of scale, criterion and industrialization, with the development of information technology and software industry. Different kinds of Project Maturity Models for enhancing performances of software development were broadly exploited and used factually. Based on literature review and enterprise research this paper put forward 30 main factors which cover in three...
This study examines three project diversity, including project size, project member diversity, technical complexity; five critical success factors, including project objective and bound, top management support, project plan and monitoring, project user involvement, project communications; and six success criteria, including time, cost, quality, information quality, information use, user satisfaction...
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