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The object of research is the electronic educational environment of the university. The purpose of this paper is to present electronic-educational environment of the university in the form of services. The term service is embedded notion of service to the business or service that measured by business indicators. Result of the work a reasoned catalog of services electronically University educational...
The purpose of this study was to evaluate the application system TULIS in the Main Library of UIN Syarif Hidayatulllah Jakarta by using COBIT 5 framework focuses on the process of managing security (APO13) and managed security services and to know the gap and provide recommendations to top management of the Library. This study used Likert scale calculations. The results of this study are as score...
Thai public higher education institutions have adopted information technology (IT) to some extent for many years. While IT adoption is an important strategy to make any organization competitive against others, there has been very little research on IT management issues and the depth of use of IT across Thai public higher education institutions. Therefore, this study aimed to explore the status of...
Most of the organizations now shift from manual document management to electronic document management, which is found to be more reliable and efficient. Since early 1990, the utilization of electronic documents on daily routine activities is practiced by all levels of management. However, in managing the information, employees' should comprehend with the technology to support electronic document practices...
The outage of Critical Infrastructures (CI) can have devastating impacts on our society, economic welfare and political stability. One risk that is often encountered in critical infrastructure sectors is its high dependence on ICT components and the complex interdependencies between shared services. Recent cyber attacks (such as Stuxnet, Flame, Gauss) outline the high vulnerability of ICT components...
This paper presents the results of an academic research about Information Technology Service Management (ITSM) conducted in 2012 in a public regional organization in Madeira Autonomous Region, the Culture, Tourism and Transport Regional Department. We select the Configuration Management process of Information Technology Infrastructure Library (ITIL) as a model to implement in this organization to...
This article examines the IT Service Management (ITSM) research literature, starting from past up to the present. The applied research method is the literature review, in which a search is conducted across 8 major global, regional, and national conferences as well as 71 international journals. Furthermore, different database searches are performed. In order to classify the results, a morphological...
Information management concerns the control over how information is created, acquired, organized, stored, distributed, and used as a means of promoting, efficient and effective information access, processing, and use by people and organizations. Various perspectives of information management exist. In this paper, three are presented: the organizational, library and personal perspectives. Each deals...
IT Service Management (ITSM) is playing an increasing important role in ensuring consistency between information technology and business process nowadays. As the core of ITSM, IT Service Support ensures that the customer has appropriate services to support business function. Therefore,many organizations adopt best practices and tools in order to import IT Service Support normative and efficiency,...
The IT Infrastructure Library (ITIL) provides guidelines for IT service providers how to design, manage and support IT services. ITIL is the most widely used IT service management framework. It consists of best practices that can be used in implementing, for example service support processes, such as incident management and problem management. Although ITIL includes a wide list of process metrics,...
This paper has gone through the researches and practical progresses of information service transformation in China in the way of documentation analysis. Based on the contents of information service environment, information service organization, information service mode and information service strategy etc. it has summarized the already got achievements and made further thinking. So, in this paper,...
In this paper, first of all, the development, application,research status of a virtual organization is introduced. Then based on the scientific data supply chain, the virtual organization mode of German national infrastructure is analyzed. Third, compared China's national scientific data sharing project with German national infrastructure project. And finally put forward the views and opinions.
This research advances the study of social factors in information systems through an empirical exploration of communication and information technology (ICT) use as hypothesized in the social actor model proposed by Lamb and Kling [1]. Using a large sample of North American academics, the research identifies seven general types of ICT use. The findings support the social actor model in the context...
This paper addresses specific concerns in the problems existing in IT infrastructure and application systems in Chinese garment enterprises by introducing service management and IT Infrastructure Library (ITIL) into IT management in enterprises. Total Cost of Ownership (TCO) of IT departments in enterprises can be reduced and all business be carried out effectively and efficiently by reengineering...
Digital Earth (DE) is a virtual presentation of the planet based on geographic coordinate, and is an information system with tremendous amount of multiple resolutions and multiple scales data as shown in multiple dimensions. It can visualize the real earth and represent historical phenomena in digital way by using the large amount of data of the earth, and utilizing the computer techniques, image...
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