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Medication management process in a hospital includes all the work that is done concerning to a certain patient's medical treatment. According to international studies, the process is very prone to errors, which can cause adverse drug events and endanger the patient safety. In this paper, we will show how medication management process can be improved by a user-centric and computer-based automated dose-dispensing...
The IT Infrastructure Library (ITIL) provides guidelines for IT service providers how to design, manage and support IT services. ITIL is the most widely used IT service management framework. It consists of best practices that can be used in implementing, for example service support processes, such as incident management and problem management. Although ITIL includes a wide list of process metrics,...
The RFID technology is a growing phenomenon among separate automated identification technologies. As a technology, it is used from the early 1940's, but just in the last decade, the IT (Information Technology) community and the healthcare sector have been taking more action on studying and developing the technology to correspond their requirements and needs. In this paper, we represent a short overview...
The aim of healthcare is that a patient always gets best treatment without any complications or errors. Information technology helps healthcare professionals to achieve this goal. However, professionals are often working under a heavy workload with scarce recourses. This may result in human errors that can affect the patient safety, for example a patient receives wrong medications during medication...
Use of information technology has become commonplace in healthcare. In an ideal world a patient always gets first class treatment and everything goes smoothly and as planned. Applications of information technology are created to help the hospital staff achieve this. However, hospital staff is often working under a heavy workload and minimal workforce. This may contribute to human error, for example,...
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