The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
As predictive marketing and customer profiling solutions have become more sophisticated, they have increasingly become dependent on data from external sources. In order to utilize this data, records must be linked to internal records without the use of unique identifiers. The Extendable Logic for Matching (ELM) performs probabilistic matching from disparate sources and classifies matches according...
Assessing potential threats and impacts relevant for a company, requires a detailed analysis of a company's business processes and functions down to a level of infrastructure resources, in the form of one business dependency model. Required information is frequently encapsulated in BPMN models per process, but pose an eminent problem of fusing and merging multiple sources into one model. Experts defining...
Interactions between systems are a necessity, a source of opportunity, and a source of difficulty and complication in building, implementing, and maintaining IT-reliant systems in organizations. This paper presents the new concept of "system interaction patterns", analogous to design patterns for software, but applicable to system interactions involving sociotechnical systems (where human...
Business process models (PMs) model activities along the execution of business processes. A success factor of process activities is collaboration providing the major part of implicit process knowledge. Applying social network analysis (SNA) on PMs can help understanding the formation of successful organizational structures around PMs. In that context we want to investigate, how the topology of process...
Todays organizations are socio-technical entities, and interactions have significant impact on their success. Around 50% of the work in the US is knowledge work, and other countries show a similar tendency. Compliance monitoring of course can only cover processes and tasks that are modeled or documented somehow. Therefore, today it faces the problem that half of the workforce performing ad-hoc interactions...
As more and more business processes execute in increasingly rich digital environments, there is great opportunity for these processes to make use of the context data to better achieve business goals. Selecting what context data to employ and how to incorporate context sensing into a business process design is therefore of great interest. In this paper, we propose an approach that allows organizations...
Internet, Cloud, and IoT (Internet of Things) based business relationships involve electronic interactions that are normally regulated using Service Level Agreements (SLAs), and contracts that specify the rights, obligations, and prohibitions of the entities involved in the interactions. After a contract has been negotiated and agreed, all parties will need assurances that the service interactions...
For several years, Business Process Management (BPM) is recognized as a holistic management approach that promotes business effectiveness and efficiency. Increasingly, corporates find themselves, operating in business environments filled with unpredictable, complex and continuous change. Driven by these dynamic competitive conditions, they look for a dynamic management of their business processes...
An Information Technology (IT) platform is commonly perceived not only as an important part of the IT infrastructure of an organization, but also as an artifact enabling innovation and value creation by supporting the provision of various IT services. The concept of an IT platform is however quite broad and there seems to be a lack of common agreement what actually an IT platform is and how it should...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.