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We live at a time when the automotive industry is going through a technological revolution with the development of vehicles changing into autonomous moving objects having the properties of artificial intelligence. Additionally, cellular communications networks introduce new technologies and concepts: SDN (Software-defined networking), NFV (Network Functions Virtualization). These advanced software-defined...
In the daily struggle to increase revenues in telecoms, improving the sales process is one of the key areas in which changes are taking place. Through it telecoms want to achieve an increase in sales and longer customer retention. Products and their implementation in IT systems are one of the key elements in the sales process and sales process improvements will require redesign of current product...
Telecom sector is in the middle of a global transformation. Drivers for this are changes in customer behavior and in the telecom industry itself. Today CSPs need a more sophisticated, real-time view of performance that provides a deeper understanding of how customers are using and experiencing specific services. Moving from network-centric toward customer-centric operations and introduction of Customer...
The object of this paper is to express influence of OTT service providers on Croatian telecommunication market in comparison with some European countries and United States based on mobileSQUARED research. As part of the project “Looking to the future”, the authors conducted a questionnaire about the impact of OTT service providers on the Croatian telecommunications market. The questionnaire has been...
Seeking for more efficient and more cost effective business model is a constant issue for managers in IT industry, especially in companies like big telecom providers that are incumbents. This paper is dealing with one of those new business models, implementation of Technology Shared Service Center in one of the biggest telecom providers in Europe. To have such an approach, and even more to have it...
Authorship-identification is an actual research area with different applications. Particularly it is a question if only highly specialised and well equipped entities could identify an author or it could be made by broader community via exploiting text. In order to shed light on this question a very simple and computationally not demanding method for author identification was proposed based on lossless...
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