The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
We analyze the enterprise architecture management (EAM) 'journey' of the Swiss Federal Railways over the last twenty years. Fundamental organizational changes were matched by shifts of EAM's focus from advocating an enterprise-wide perspective over developing the enterprise architecture toolbox to establishing business transformation support. Beyond maturity considerations, insights from this longitudinal...
This paper reports the second iteration of the Social Set Visualizer (SoSeVi), a set theoretical visual analytics dashboard of big social data. In order to further demonstrate its usefulness in large-scale visual analytics tasks of individual and collective behavior of actors in social networks, the current iteration of the Social Set Visualizer (SoSeVi) in version II builds on recent advancements...
Public organizations handle many request from citizens, some are routine requests, while others are more complex. To handle requests it is assumed that the case handler and the client share some common grounds, for example that the client and handler have a basic shared understanding of the roles and requirement on them. In this paper we examine how the concept of open data can be used to help the...
Traditional business process modeling languages use an imperative style to specify all possible execution flows, leaving little flexibility to process operators. Such languages are appropriate for low-complexity, high-volume, mostly automated processes. However, they are inadequate for case management, which involves low-volume, high- complexity, knowledge-intensive work processes of today's knowledge...
Knowledge and experience of a case manager re- mains a key success factor for Case Management Processes (CMPs). When a number of influential parameters is high, a number of possible scenarios grows significantly. Automated guidance in scenario evaluation and activity planning would be of a great help. In our previous work, we defined the statecharts semantics for visualisation and simulation of CMP...
The capability to operate cloud-native applications can generate enormous business growth and value. But enterprise architects should be aware that cloud-native applications are vulnerable to vendor lock-in. We investigated cloud-native application design principles, public cloud service providers, and industrial cloud standards. All results indicate that most cloud service categories seem to foster...
Workflow automation was first applied for structured processes, for processes which were determined at design time. Decades later case management emerged, workflows which were determined at runtime. Decisions in case management are made by human actors. Case management processing is very labor intensive. How could case management be transferred to a Straight-through processing type workflow which...
As the life-cycle of IT systems is getting faster and shorter, the lead time requirements of the deployment for updates have become severe. Provisioning automation tools make it easy to update IT systems, but the update of a large-scale IT systems such as a large enterprise system is still time-consuming. Existing provisioning tools cannot automatically generate update procedures because they cannot...
The currently dominating market mechanism for selling IaaS resources is the so called supermarket approach: Consumer buy resources from providers without negotiation. The recent development of Amazon EC2 spot market shows that dynamic market mechanisms are becoming increasingly popular. The so called Bazaar approach is such a dynamic market mechanism. On a Bazaar-base market consumer and provider...
Artifact-centric modeling has become an alternative, yet promising approach of business process (BP) modeling and management as it provides higher flexibility than that of traditional activity-centric approaches. However, existing BP execution engines require artifact-centric models be transformed to executable activity-centric BP languages (e.g., BPEL) in order to be executed and managed. We argue...
Empowering knowledge workers (KWs) to act more efficiently and flexibly in unpredictable situations is the main focus of Adaptive Case Management (ACM), although ad hoc actions at runtime shall not violate the consistency and compliance of an on-going case. In this paper we discuss how business constraints stemming from regulatory laws or standards are transferred from textual sources to formal specifications...
Enterprise architecture (EA) offers ways to steer and guide the design and evolution of the enterprise, including its information technology (IT). One of the objectives of EA is to support IT decision-making. This study aims to provide EA researchers and practitioners with insight into the factors that influence the role of EA in IT decision- making. For this purpose, we conducted a multiple case...
Current Adaptive Case Management (ACM) solutions are strong in flexibility, but business users must still meet compliance rules stemming from sources such as laws (e.g., Sarbanes-Oxley Act), standards (e.g., ISO 45001) and best practices (e.g., ITIL). This paper presents a framework on how to enable support for compliance in the context of ACM by constraints. Since ACM applications undergo constant...
IT environments that consist of a very large number of rather small structures like microservices, Internet of Things (IoT) components, or mobility systems are emerging to support flexible and agile products and services in the age of digital transformation. Biological metaphors of living and adaptable ecosystems with service-oriented enterprise architectures provide the foundation for self-optimizing,...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.