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The study aimed at indicating that interpersonal script of complaining exists within Polish culture. The authors investigated the impact of script-consistent and script-inconsistent information on memory (false recognition paradigm). The pattern of findings indicates the higher level of false recognition for the script-consistent information (complaining on topics typical for the script) comparing to the script-inconsistent information (complaining on topics non-typical for the script). The results do not reveal an analogous pattern for affirmation. The results of presented study as well as our earlier investigations suggest the existence of interpersonal script of complaining. Expressing dissatisfaction on topics typical for complaining is perceived as more typical and more desirable behavior than affirmation Furthermore, person who does not act along with the complaining script is perceived as less wise and kind than the person who conforms to the script. The authors hope that the script of complaining may constitute an important explanation of the widespread complaining tendency in Poland.
Financed by the National Centre for Research and Development under grant No. SP/I/1/77065/10 by the strategic scientific research and experimental development program:
SYNAT - “Interdisciplinary System for Interactive Scientific and Scientific-Technical Information”.