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Business processes are becoming increasingly collaborative and dynamic in nature. Correspondingly computer systems must provide the systems to support both the collaboration and changing work practices. This paper describes the modelling and technical requirements to support such processes. It suggests that any support system must be consistent with the more open nature of dynamic systems and provide...
Improving knowledge work processes has become one of the biggest challenges for contemporary enterprises to enhance their competitiveness in modern economies. Our research aims to develop services to guide process participants to advance process steps towards best practices. This paper will focus on a way for describing knowledge work processes. A work process specification language (WPSL) will be...
The following topics are dealt with: computer supported cooperative work; collaborative design; multi-agent systems; Web services and semantic Web; grid computing; ontology and knowledge management; workflow management; security and privacy; and e-learning.
This paper describes the construction of and early experiences with a software engineering support environment for projects using globally distributed teams. The goals of the project are twofold. Firstly, it aims to construct a pragmatic solution to the problems experienced by widely geographically dispersed groups which collaborate on software development projects. Secondly, it aims to experiment...
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