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The change of technology and demanding competition has led the telecommunication business community to denote the vigour of human resource. Now, the organizations are probing the best skilled human resource to employ and retain for the sustainable development and competitive advantage for their organization. This encourages management to provide a good HR climate to develop employee's core competencies...
Micro finance is the process of formation of groups to support the poverty incapacitated people by extending money without any collateral security. Micro finance includes savings accounts, insurance products and credit provided to low income unbanked people to increase their economic status in the society. Micro-insurance is a shelter against the hazards of low-income people in exchange of a premium...
The fast pace of technological changes, market changes, demographic changes, social and management changes requires that human resources professionals should rejuvenate their competencies to match these new challenges. The supervisor's job is to guide the cluster towards its goal, see that each one members of the team are productive, and resolve drawback as they arise. The study on Supervisory competency...
In recent time, the Internet has become as a efficient and effective platform of disclosure of banks' information. This study is an attempt to analyse the level and intensity of effectiveness of information disclosure of banks operating in India on their websites. For the purpose of this study, a Bank Disclosure Attribute Index (with four attributes such as general attribute, financial attribute,...
Attending the customers in a pleasant manner builds repeated business, contented customers and results in higher profitability. The organisation should understand the expectations, motivations and desires of the customers together with their demographics to gain a competitive advantage. The way in which the customers feel about the quality of customer service determines the customer satisfaction....
Emotions are states of mind that occur impulsively without taking any mindful effort and convoy with changes physiologically. The buzz word emotional intelligence is gathering lots of attention among everybody to express oneself in the most appropriate way. This study attempts to analyze Emotional Intelligence among a sample of randomly selected 100 post graduates students of Business Administration,...
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