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This paper first analyzes the architecture of the existing CRM in operators and its disadvantages. When operators integrate the 3G services into their business, it is necessary to propel their business support system shift from DOA (data-oriented architecture) to SOA (service-oriented architecture).Then an architecture of the CRM system based on SOA is presented. The paper finally takes an example...
An integration management is a guideline in the process of informationization as improving the overall performance of informationization. Using grounded theory research, a framework of integration management in an enterprise has been proposed in this paper, which comprised of three layers, that is the integration of information systems, the integration of business process and organization, and the...
The settling of sediments is an accelerative process in which the concentration of the main sediments zone will heavily influence settling velocity, but the explicit relationship between the concentration and settling velocity has not been reported in literature. Here a theoretical function was built for the time dependent concentration and time dependent settling velocity of sediments; then the entire...
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