The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
Predicting customer defection is an important subject for companies producing cloud based software. The studied company sell three products (High, Medium and Low Price), in which the consumer has choice to defect or retain the product after certain period of time. The fact that the company collected very large dataset leads to inapplicability of standard statistical models due to the curse of dimensionality...