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While the importance of information system (IS) certifications to demonstrate compliance with security and personal data protection requirements is constantly increasing, competing (theoretical) viewpoints exist that outline the rationales for organizations to adopt certifications. The results of these competing perspectives are inconclusive research findings in the certification adoption literature...
Successful business models in the field of complex services are rare and often not profitable so far. In this design science research paper, we build and evaluate an analysis framework for such business models using the exemplary field of telemedicine. The framework is a morphological box. Its dimensions are derived from existing literature. In a second iteration and after applying it to 16 services,...
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