The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
In the paper at hand we analyze the capacity planning problem of a service vendor providing a business process characterized by volatile demand to his customers. Thereby, we consider the situation that the service vendor executes certain activities by himself whereas specific parts of the business process are outsourced to external providers. For the outsourced parts, the vendor can choose between...
Capacity planning for business processes is still a major challenge. Technology enabling on demand integration of business partners handling peak load at short notice may help. We model a three-stage supply chain with a service provider receiving demand from its customers usually executed by an in-house unit. Alternatively the demand can be routed to external business partners if these offer capacity...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.