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Collaborative Planning, Forecasting and Replenishment (CPFR) gilt als erfolgversprechende Weiterentwicklung des Efficient-Consumer-Response-Konzeptes (ECR) und hat eine besondere Bedeutung in der Konsumgüterindustrie erlangt. Bisher fehlen jedoch umfassende Dokumentationen und Bewertungen größerer CPFR-Anwendungen im Handel. Auf der Basis eines bei der METRO AG durchgeführten CPFR-Pilotprojekts,...