The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
The paper presents a change initiative run in a small regional airport urged to face the challenges of the current competitive environment in commercial aviation. The initiative was directed toward providing a more systematic framework for performance management with a specific focus on safety in day-to-day operations. The initiative also leads to the development of a new IT system configured as a...