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This study investigates the observed behavioural outcomes when users experience negative disconfirmation with consumerised IT artefacts with the aim to identify the generative mechanisms of these outcomes. We analyse blogposts, authored and published by tablet users, where they narrate their experience with an IT artefact. We employ grounded theory method techniques, and through the lens of Critical...
Secure and interoperable e-government identity management practices and transactions are essential in supporting the free movement of people, products and ideas across the European Union. As a result there is significant interest and investment in this area, with open architecture solutions being proposed to support electronic cross-border identity management services. In our engagement with GUIDE...
Cloud computing is bringing significant changes in the way that public organizations interact with information systems. Existing research exploring cloud computing adoption in the public sector tends to privilege the technological factors. This paper contributes to the understanding of cloud computing adoption decisions in the public sector by also considering the organizational and environmental...
Business interest in deploying Software-As-A-Service (SaaS) solutions has been increasing steadily. Despite this, there is limited empirical work addressing SaaS selection factors or attempting to understand the vendors' perception of the customer preferences. In this paper, we present the results of a qualitative study on SaaS selection factors that takes into account both the customers' and the...
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