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'X Service' is a secured communication network service that is maintained by one of the national intelligence agencies which responsible for securing national classified information, 'agent A'. As a communication service provider that is highly related to IT, 'X Service Unit' has not been applying IT service management (ITSM) practices properly. This has resulted in dissatisfaction from service users...
Information is one of the organization's assets. It also determines the values of the company whether the company is a professional and trustworthy in keeping information both internal corporate information as well as information from the user side. But in carrying out its functions, the company would meet a variety of information security threats. Confidentiality, integrity, authenticity, and non-repudiation...
This paper presents the proposal of TOGAF ADM Enterprise Continuum for organization-specific solution. TOGAF includes the concept of the Enterprise Continuum, which sets the broader context for an architect and explains how generic solutions can be leveraged and specialized in order to support the requirements of an individual organization. The Enterprise Continuum is a view of the Architecture Repository...
Customer Classification has important role in Customer Relationship Management (CRM) and has been applied in many industries, such as retail and manufacturing. However, there is no single model purposely created only for telecommunication wholesale segment, especially IP Transit. This research develops a model for customer classification with consideration of all aspects of customer - company relationship...
This paper presents how to implement TOGAF Framework for designing E-Government Master plan. TOGAF is usually used to design Application or Information System, with several audit based on TOGAF in small number of Master plan. The challenge is to use which kind or version of TOGAF that is suitable and try not to trap on the detail design as if is implement on the Application or Information System design.
This paper presents how to implement TOGAF Framework for designing E-Government Master plan. TOGAF is usually used to design Application or Information System, with several audit based on TOGAF in small number of Master plan. The challenge is to use which kind or version of TOGAF that is suitable and try not to trap on the detail design as if is implement on the Application or Information System design.
The demand of Information and Communication of today world citizen has triggered ICT as rapidly growing industries in the world. The ICT critical role is significant in improving people's welfare in the sense of providing services for competitiveness and high level of efficiency in all aspects of life, particularly in relation to time and distance. Hence by its nature ICT industry have contributed...
In running the activities, the Goverment requires the data and information that are real time, accurate and relevant to the field of development planning. In short, application monitoring system for fishery sea resources is a mechanism of monitoring integrated activity between staff whos are in the headquarter with staff working in each unit of work scattered throughout the territory of Indonesia...
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