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This article starts with the origin and connotation of CRM, analyzes the meaning of developing CRM under Ebusiness environment, and suggests that enterprises must consider e-channel and e-business as a part of integrated CRM. This can avoid conflicts, and maximize the return of customer relationship. Analyzing from management point of view, the article discourses on implementation of developing CRM...
Mobile e-commerce is a second-generation e-commerce. Due to its convenience and ubiquity, M-Commerce has great social and economic benefits and market prospects. No matter whether from the angle of development of production or from the needs, the mobile e-commerce shows great potential. E-Commerce, not a romance, is developing into a huge market. The industry reform aims to break the barrier of traditional...
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