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This paper investigates the impact of the characteristics of information security policy (ISP) on an employee's security compliance in the workplace. Two factors were proposed as the antecedents of employees' security compliance: ISP Fairness and ISP Quality. ISP Quality is comprised of three quality dimensions--Clarity, Completeness, and Consistency. It is shown that ISP fairness has a strong positive...
We report the results from a study investigating online shoppers' perceptions and evaluations of online social shopping design artifacts. To do so, we use the framework developed by Markus and Silver (2008) for studying information technology artifacts and their effects. Hence, we examine the functional affordances, i.e., the potential uses, and the symbolic expressions, i.e., the underlying message...
With the increasing prevalence of online shopping, many companies have begun to provide "live help" functions on their Web sites to facilitate interactions between online consumers and customer service representatives. However, little is understood as to the effect of live help service contributing to online consumers' perceptions. We investigate the effect of live help service on system...
This paper contributes to the evolving body of knowledge pertaining to the study of digitally-enabled social networks, their usage, and their effects on people, organization, and society. We review the literature on social networks and develop a typology which distinguishes four aspects of digital social networks usage: (i) building and sustaining the network, (ii) observing the network, (iii), extracting...
This research aims to identify the factors that drive an employee to comply with requirements of the Information Security Policy (ISP) with regard to protecting her organizationpsilas information and technology resources. Two different research models are proposed for an employeepsilas individual based beliefs and organization based beliefs. An employeepsilas attitude is traced to its underlying foundational...
The aim of this paper is twofold: to provide a theoretical model to analyze obstacles, challenges, and incentives which lead a nonprofessional user to design websites and produce information that are accessible to people with disabilities, and to develop a reliable and validated instrument designed to measure the construct that are part of this model.
E-governments are increasingly becoming a familiar fixture in virtual landscapes. Yet, the lack of citizen trust brought on by the novelty and uncertainty of online transactions has inhibited the widespread acceptance for public e-services. Ascribing to the perspective of technology as a social actor with whom the customer interacts and transacts, we put forward a research model that accentuates the...
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