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This study investigates the adoption and appropriation of mobile phone technologies by building on the technology adoption and appropriation theories on different age group and gender in the Malaysian society. In order to achieve the objectives of the study, a nationwide survey using computer assisted telephone interviews (CATI) was conducted on 1710 randomly selected mobile phone users in Malaysia...
This study reports the interpretive exploration of Malaysian academicians' adaptation strategies in the transformation of educational identity. In the effort to enable the nation to compete in the global arena during the knowledge-based era, the Malaysian government introduced the knowledge-based economy strategic plan. One of the thrust is to develop the public sector into a knowledge-based civil...
The strategy formulation in organizations will be useless unless it is well implemented. Measuring and monitoring the performance of strategy implementation are one way solution to identify the success achievement of organizational objectives. To measure and monitor the implementation process based on document analysis and annual report are not enough anymore. Therefore, this paper studies the performance...
Many organizations success in the strategic planning, but they commonly fail in execution. The knowledge complexity and environment uncertainty in decision making evoke that strategy is not easy to be executed. It will influence the achievement of organization objectives and organization performance onward. This research is to solve those problems and the importance of knowledge management in making...
Adoption of new technology such as Open Source Software (OSS) is an important issue in organizations. Despite many claimed benefits, implementing OSS can be challenging. This paper describes a case study of a City Council in Malaysia that was migrating to Open Source based applications. It presents an integrated framework that allows the researcher to understand the multiple perspectives that influence...
This paper proposed a study on developing a performance measurement model for information and communication technology service quality (ICTSQ). Based on most previous literature within ICT studies, many models have been developed in the concern of service quality (SQ). However, most of these models have not investigated the performance measurement for their service quality (SQ). So far, studies have...
A knowledge management system (KMS) is a concept that can be used for creating knowledge repositories, improving knowledge access, sharing and communicating through collaboration, enhancing the knowledge environment and managing knowledge as an asset for an organization as well as inter-organization especially in learning organization (LO). In this paper, we will discuss and propose a distributed...
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