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With the world economy globalization, the corporations are facing more and more fierce competition. Under such kind of cut-throat competition, how to enhance continually the enterprise competitiveness for the sustainable development becomes the top concern for each company. At the entrance to the 21st century, the fulfillment of the corporation social responsibility has become a very effective way...
The purpose of this study is to explore the relationships of knowledge management (KM) and organizational innovation, and their impact on financial performance. The paper intends to add to the understanding of the specific processes that mediate between KM and financial performance. The conceptual framework proposed in this study is an original model that will hopefully contribute to the relevant...
The purpose of this paper is to develop an analytic hierarchy process (AHP) approach to measure service quality in e-commerce environments. First, an e-commerce service quality (ESQ) index system was constructed. AHP was then carried out to find the relative weights of those assessment criteria and sub-indicators. According to the results, the weights for the three criteria are ordered as website...
Although innovation plays an important role in attaining competitive advantage for any organization, no currently available scale is adequate for the measurement of organizational innovation in nonprofit organizations (NPOs). Through a concise review of the literature, three dimensions of nonprofit organizational innovation (NOI) were identified. A cross-sectional survey methodology was used to collect...
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