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Every bug has a story behind it. The people that discover and resolve it need to coordinate, to get information from documents, tools, or other people, and to navigate through issues of accountability, ownership, and organizational structure. This paper reports on a field study of coordination activities around bug fixing that used a combination of case study research and a survey of software professionals...
Code reviews have proven to be an effective means of improving overall software quality. During the review, there is an exchange of knowledge between the code author and reviewer that concerns the code being reviewed. We performed a study that looked at the code review practices of software product teams at Microsoft. The study results indicated that code reviews are a point at which design rationale...
This paper presents the creation, deployment, and evaluation of a large-scale, spatially-stable, paper-based visualization of a software system. The visualization was created for a single team, who were involved systematically in its initial design and subsequent design iterations. The evaluation indicates that the visualization supported the "onboarding" scenario but otherwise failed to...
Previous research has documented the fragmented nature of software development work. To explain this in more detail, we analyzed software developers' day-to-day information needs. We observed seventeen developers at a large software company and transcribed their activities in go-minute sessions. We analyzed these logs for the information that developers sought, the sources that they used, and the...
Modern development environments provide many features for navigating source code, yet studies show the developers still spend a tremendous amount of time just navigating. Since existing navigation features rely heavily on memorizing symbol names, we present a new design, called code thumbnails, intended to allow a developer to navigate source code by forming a spatial memory of it. To aid intra-file...
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