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The purpose of this study is to identify and examine the attitudes of residents in Bath, United Kingdom, towards tourism development. This paper holds that impact research conducted on hosts’ perceptions is predominantly descriptive and lacking in a consistent approach to measurement. The primary aim here is to establish a benchmark study for the city, enabling future longitudinal and comparative...
This paper sets out to consider present approaches to the measurement of satisfaction. It does this within the context of tourist satisfaction with a holiday. The result - HOLSAT - utilizes and modifies previous work in the area to develop a research instrument which approaches satisfaction attitudes using expectations/performance analysis. In order to test this instrument, an exploratory study...
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