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In the present paper, we investigate the validity and reliability of de-facto evaluation standards, defined for measuring or predicting the quality of the interaction with spoken dialogue systems. Two experiments have been carried out with a dialogue system for controlling domestic devices. During these experiments, subjective judgments of quality have been collected by two questionnaire methods (ITU-T...
This paper describes four experiments which have been carried out to evaluate the speech output component of the INSPIRE spoken dialogue system, providing speech control for different devices located in a “smart” home environment. The aim is to quantify the impact of different factors on the quality of the system, when addressed either in the home or from a remote location (office, car). Factors analyzed...
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