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The Fuzzy SERVQUAL method enables to assess the service quality when the measurement results of the performance perception and expectations are expressed in the form of fuzzy numbers. The measurement results expressed in the form of fuzzy numbers are the results of applying the fuzzy conversion scales which are the most popular form of fuzzy scales. Fuzzy conversion scales assume that their points...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.