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The paper presents a modified visual clustering method for patients visiting diagnostic units (DUs) using self-organizing map approach. The clustering of patients in homogenous groups helps healthcare managers in efficient scheduling of patients in each homogenous group such that their waiting time can be minimized. The grouping of patients would also help in enhancing coordination among diagnostic...
Within the existing quality divide amongst the Indian Business schools, few leading schools have attained a threshold quality level and are on the path of global excellence. It is imperative to narrow down the existing quality divide in the country as well as for leading business schools to strategically level up with the standards and quality of leading business schools globally. This paper analyzes...
This study reviewed research papers on healthcare operations management from reputed operations management and service management journals from 2000. The literature review covered a total of 177 research papers on healthcare operations management. The objective of the literature review was to identify key dimensions of healthcare operations management, highlight the present trend in research on healthcare...
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