The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
Social CRM is an evolution of CRM systems that now includes social media as an important component with many companies using social CRM to facilitate customer engagement. The use of social CRM in the higher education industry lags behind many other industries primarily because social CRM models do not exist for higher education. This research aims to provide the critical success factors for implementing...
Online transaction has been booming in this era, there are so many customers use this method for buying some product through electronic media. Implementation model of enterprise architecture framework in e-commerce usually work successfully, but in some enterprise since the model of enterprise architecture has been applied, companies seeing the lack of alignment between business and technology designed,...
Organizations need information system as a tool for decision making. Enterprise Resource Planning (ERP) systems are a tool of information systems to achieve work efficiency. ERP systems are the best solution to maintain a competitive advantage for most organizations. Successful implementations of ERP systems have a lot of benefits for the organizations. But the fact that many organizations have failed...
Hospital Information System (HIS) has become an important part of every healthcare institution in providing high quality clinical care and efficient daily operation. The purpose of this research is to evaluate the quality of HIS in a private multi-specialty hospital in Indonesia as the mean to recommend possible actions for the management and IT department in the effort of achieving continuous improvements...
E-government refers to the deliverance of information from national or local government and services from Internet or another digital tool to the citizen or other government institutions. E-government facilitates the provision of relevant government information in electronic form to the citizens promptly; better services for the citizen; the citizen development through information access without bureaucracy;...
BYOD (Bring Your Own Device) has emerged as the fastest growing phenomenon that IT divisions have had to deal. Today there are a variety of tools used to communicate with stakeholder (supplier, customer, distributor, etc) in boundless place, so organizations' data will be kept in the various devices. The changing of this era drives the current trend of employees using their own laptop computers, cellular...
In Web 2.0 era, social learning occurs when a group of individual interacts to support each other in learning process using any media; one of them is social media. From many perspectives particularly for educational, it is interesting to examine how social media can contribute to the learning process. This channel can support an interactive process that occurs when a group of learners collaborates...
Hospital Information Systems (HIS) has been considered by health care providers as the answer to provide a quality service and help their employees to work effectively and efficiently. The purpose of this study was to identify the factors that influence users' acceptance level of HIS in a private multi-specialty hospital in Indonesia as it was expected to give a proper guideline for the management...
Social media are becoming popular channel for communication. The tremendous exposure of social media today has changed a new communication channel for all business process. Although it is for better support or worse, social media is very powerful because many organizations begin to initiate strategies and allocate resources to engage effectively with social media platform. Higher education as organizational...
Indonesia is one of the tropical countries having a big potential as fish resources. One of the resources is ornamental fish, both salt water and fresh water fishes. There are at least 240 types of marine or saltwater ornamental fish and 226 types of freshwater ornamental fish. This huge potential and the supporting natural ecosystem open a big opportunity to improve non-petroleum export, especially...
This paper describes the synthesis of novel molecularly imprinted polymers (MIPs), prepared by a noncovalent imprinting approach, for cleanup and preconcentration of curcumin (CUR) and bisdemethoxycurcumin (BDMC) from medicinal herbal extracts and further analysis by high-performance liquid chromatography with fluorescence detection (HPLC-FLD). Two molecular mimics, a mixture of reduced BDMCs and...
A high usage of social media and web 2.0 in Indonesia creates an opportunity for Indonesian universities to understand their customers’ demands and needs. By considering social media and web 2.0 technology as an important role for the application of social customer relationship management (social CRM), this research is intended to evaluate the adoption and application level of social media and web...
Executive dashboard is highly necessary for university's board of leadership as one of the tools in the decision-making process to win the increasingly competitive market. The abundance amount of available data has become a unique challenge for the organisation to manage and process its data to be more useful information. The concept of processing large amounts of data that do not interfere the operational...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.