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<roman><bold>Research problem:</bold></roman> Business-to-business contracts are complex communication artifacts, often considered “legal stuff” and the exclusive domain of lawyers. However, many other stakeholders without a legal background are involved in the negotiation, drafting, approval, and implementation of contracts, and their contributions are essential for successful...
Contracts are complex just like the business relationships, processes and tasks they seek to describe. Despite being necessary tools for collaboration, most contract users are frustrated by traditional contracts, which are long, overly legal and difficult to understand. Some approaches to managing complexity and designing user-friendly contracts have been suggested, based, for instance, on the principles...
In today's networked economy, contracts are everywhere. Most contracts are complex, as is the business they describe. Contracts are not easy to read, and their misinterpretation can cause expensive disputes between the parties. Recent research suggests an alternative to contracts written in legalese, by harnessing the benefits brought by plain language and plain design. Clarity and user-friendliness...
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