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New digital technology has opened a broad range of ways in which individuals can engage with social movement organizations (SMOs). Although extant research has highlighted the role of digital action repertoires in political movements, the effects on SMOs' processes and structures still need to be elucidated. This study takes a deeper look into the organizational implications of broadening the set...
The complex networks of today involve algorithms, humans, machines, and tools. As a consequence of their digital and sociotechnical nature, they increasingly exhibit autonomous and intelligent characteristics. This development puts prevailing assumptions about information systems at stake. In this paper, we specifically engage with a radical reframing of past conceptualizations of machine intelligence...
In this paper, we examine the process by which user cynicism emerges and is constituted as part of resistance in information technology (IT) implementation. We ground our process perspective in the received user resistance literature by linking cynicism to users' projections of the system's future use. Rather than attributing cynicism to perceived threats, however, we see user cynicism as cognitively...
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