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During a large-scale crisis, many people use social media to share information. However, emergency services are unable to use this information easily due to data quality and quantity issues. We use Twitter data generated during a recent flooding crisis to gain insights into this problem, evaluating techniques that could be used in real-time to provide actionable intelligence to emergency services...
The Emergent project will use social media to support the management of large scale emergencies. The project includes the construction of a big online store of data which will be continuously mined to provide emergency information and alerts. The overall objective is a stronger connection between citizens and emergency management authorities through social media.
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