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This paper presents the results of an exploratory multiple case study about the use of e-commerce for selling roasted coffee from Costa Rica. Four Costa Rican roasting companies are considered. This study is aimed at addressing the questions of why such companies use e-commerce and how they do so. Based on the results obtained, we propose possible key success factors for using e-commerce in this type...
We study in this work innovation in several Costa Rican software development companies, in order to associate to each of them a model of innovation management, according to the literature. This is done with the purpose of finding differences in innovation practices in such companies, and relate them with the type of innovations obtained in these companies.
This paper presents results about the use and barriers that face free and open source software in the local governments in Costa Rica. Through an electronic survey, information was gathered from such governments, allowing to make a diagnostic of the situation.
This paper presents the results of a research aimed at studying the effect of information and communications technology (ICT) on productivity, using the data of the Costa Rican innovation survey 2008. The results obtained show that the ICT variables considered contribute to explain the productivity of the companies participating in the above-mentioned survey. However, these variables have an indirect,...
There is evidence that women tend to be underrepresented in computer science programs (CS) in many countries. Based on this fact, we analyzed the gender situation in Costa Rica finding that this situation also applies to the four public universities in the country. Furthermore, similar to the case of the U.S., the percentage of women graduating from CS programs from such universities is decreasing...
We present the results of a field survey aimed at analyzing ICT adoption and use, particularly related to e-marketing, in Costa Rican export companies. The e-commerce readiness/intensity/impact model, developed by the Organisation for Economic Cooperation and Development (OECD), was adapted for this field survey. The results obtained show that, in general, the surveyed companies present low e-marketing...
As businesses move to increased levels of globalization, information systems (IS) management issues in the global economy become increasingly significant. This study identified and evaluated the key IS management issues in two Central American countries--Costa Rica and Guatemala--and compared those issues to two other countries--Australia and the US. Good agreement was found on the importance of...
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