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In this paper, we report an extensive analysis that we performed in two scenarios where the care relation between doctor and patients are mediated by the relatives of the patients: Pediatric Palliative Care (PPC) and Nursing Homes (NH). When the patients are children or very old adults in the end of life, the provision of care often involve a family caregiver as the main point of contact for the health...
This paper discusses the use of participatory methodologies for designing services to be added to a mobile application supporting students' activities. The work is related to a project for building a city-wide campus in a small city with a rather dynamic university environment located in northern Italy. Since the beginning of the project, users (that is, students) have been involved in designing services...
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