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In real-world business processes it is often difficult to explain why some process instances take longer than usual to complete. With process mining techniques, it is possible to do an a posteriori analysis of a large number of process instances and detect the occurrence of delays, but discovering the actual cause of such delays is a different problem. For example, it may be the case that when a certain...
Delays in business processes can have negative consequences for organizations, such as extra costs, missed deadlines, poor service, etc. Although they are easy to detect, it may be hard to find the actual reason for such delays. In this work we develop an approach to find the cause of delays based on the information recorded in an event log. The approach is based on a logic representation of the event...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.