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The continuing expansion of telecommunication service domains, from Quality of Service guaranteed connectivity to ubiquitous cloud environments, has introduced an ever increasing level of complexity in the field of service management. This complexity arises not only from the sheer variability in service requirements but also through the required but ill-defined interaction of multiple organisations...
The continuing rise in telecommunication and cloud services usage is matched by an increased complexity in maintaining adequate performance management. To combat this complexity, researchers and telecommunication companies are exploring a variety of management strategies to leverage their individual infrastructures to provide better performance and increased utilisation. We extend these strategies...
The rise of utility in cloud computing and telecommunications has introduced greater complexity in the provisioning and performance management of remote services. We propose extended management strategies for this complexity. Our overall aim is for the management to accept responsibility for the complex service in an open marketplace. Responsibility is, firstly, defined by aiming to cover the totality...
Expansion in telecommunications services, such as triple play and unified communications, introduces complexity that adversely affects service and network provisioning, especially in terms of provisioning times and the risk of delivery (failure) of new services. We envision a marketplace in which all manner of complex services will be provisioned, and their performance managed, especially against...
Telecommunications Network Management Systems ( TNMSs) have had to respond to enormous change, as telecommunication networks have changed from the early (digital) timeframe of being ISDN based, (devoted dominantly to voice), to the current timeframe, providing diverse services of data, voice, video, along with a very different business environment. The goal of this paper is to understand the probable...
Networks have become an integral part of the computing landscape, forming a global interconnection of a staggering number of heterogeneous systems and services. Current research focuses on policy based management and autonomous systems and involves the utilisation of very different languages and technologies in concert. This paper examines four current proposals for autonomous network management and...
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