The Infona portal uses cookies, i.e. strings of text saved by a browser on the user's device. The portal can access those files and use them to remember the user's data, such as their chosen settings (screen view, interface language, etc.), or their login data. By using the Infona portal the user accepts automatic saving and using this information for portal operation purposes. More information on the subject can be found in the Privacy Policy and Terms of Service. By closing this window the user confirms that they have read the information on cookie usage, and they accept the privacy policy and the way cookies are used by the portal. You can change the cookie settings in your browser.
In this theory-building research, we develop a set of propositions to examine the existence, the essential workings, and the conditions for value created and borne by business network co-production. We use transaction cost economics and informedness theory to explain why business network co-production exists; how informedness enhances value; and why customers, a network orchestrator and open standards...
This study examines the economic contributions of offshore IT outsourcing (or IT offshoring for short) by using an extended Cobb-Douglas production function, and a panel data set from 20 OECD countries over the 2000 to 2006 period. Our analysis indicates that IT offshoring has made a positive and significant contribution to national productivity. Previous research on IT offshoring has relied on case...
We often hear anecdotes that suggest the real meaning of the acronym "CIO" is "career is over," rather than chief information officer. The premise of the quip is that CIOs' career paths and tenure (or survivability) in their positions may not the same as those of other C-suite executives: the chief executive officer (CEO), the chief financial officer (CFO) and the chief operating...
Across different industries, we observe the emergence of industry standard-setting organizations (SSO) that focus on the creation of industry-specific process standards. Firms adopt a strategy of co-opetition, the combination of cooperation and competition, during standards development. We propose that a firm's co-opetition strategy is revealed to some extent by when it elects to participate in an...
IT services prices change as technology and business processes evolve and competition intensifies. To ensure price-competitive IT services over the life of the contract, client firms often rely on price benchmarks, whereby a third-party assesses the prevailing market price for the service. We provide a model to inform firms on the optimal timing and valuation of price benchmarks and assess the value...
Information and communication technology (ICT) is an important driver in the microfinance industry. Microfinance providers, both non-profit microfinance institutions (MFIs) and for-profit banks, provide financial services to the poor, and are critical for economic development in developing nations. As the industry matures, MFIs face a competitive environment, forcing them to balance the goals of outreach...
The underlying structure of the enterprise software marketplace during the past ten years suggests that the arrangements that firms make with respect to the acquisition of such software capabilities will become increasingly concentrated. This article explores the multiple theoretical rationales and business cases for the move to a unified procurement strategy for enterprise software, reflecting some...
Past research has shown that corporations benefit from using community-based recommender systems. Through them, they create digitized word-of-mouth that helps consumers make purchase decisions. While there exists much literature on the effects of re commender systems, to our knowledge, no prior studies have examined the underlying business models, nor have they considered the roles of system operators...
Consumer informedness plays a critical role in determining consumer choice. Companies now use hyperdifferentiation and resonance marketing strategies to benefit from the long-tail. We test the theory of consumer informedness in a field experiment. The data are from two stated choice experiments in the pubic transport industry in the Netherlands. The increasing implementation of smart card and mobile...
Growth in the IT outsourcing industry during the past ten years has been exceptional. In this study, we theorize about and analyze the growth patterns of IT outsourcing at the level of the industry and at the firm level. We analyze a data set of firms using a lognormal model as a means to gauge the presence of over-dispersed diffusion and contagion effects that seem to drive outsourcing. A critical...
In group-buying auctions on the Internet, the number of existing orders and feedback to bidding consumers are information sources for evaluating the bidding risk they face and the trust they have for the mechanism. Feedback is often presented as ratings and textual comments. We evaluate comments and existing orders as drivers of how consumers' perceived risk and trust change. Our experimental results...
Extensive personal information is gathered explicitly or implicitly when a customer interacts with a firm. Significant risks are associated with handling such personal information. Providing protection may reduce risk of misuse or loss of private information, but it imposes some costs on the firm and its customers. Risk is associated with improper handling of sensitive customer information. Profits...
Both the academia and practice recognize that information technology (IT) investments may not yield immediate benefits. Nevertheless, there has been a lack of methodological developments to effectively measure IT value in the presence of value latency. We consider the sources of value latency and develop a time-series measurement methodology based on intervention analysis to measure the temporal value...
The emergence of information and communication technologies infrastructure has transformed the global economy. The development of information technology infrastructure is limited to some developed countries though. This research explores the role of information technology infrastructure in B2C e-commerce growth at the country-level from the perspective of growth theory in economics. We propose a hybrid...
Academic research does not yet have a precise understanding of what drives firms' decisions to participate in standard- setting organizations (SSO). We explore the relationship among consortium participation decisions, firm-level R&D investment intensity and production efficiency. We develop theoretical arguments that capture the tradeoffs for joining. They include benefits from steering the future...
Information technology (IT) advances often create turmoil and disturb existing industry structures. We analyze the impact of the Internet and e-commerce technologies on digital intermediaries in the travel distribution sector. We suggest that the emerging role of meta-searchagents, which act as shopbots for online travel, lead to the increasing vulnerability of existing intermediaries in the industry,...
Most information technology (IT) industry clusters exhibit the co-agglomeration of several industries. We propose that the synergies between industries do not only consist of separate scaleeffects and scopeeffects. They also exhibit combinedscale-and-scopeeffects or externalities, so the scale of one industry affects others' growth. Our study analyzes the co-agglomeration of four IT industries...
Most information technology (IT) clusters are characterized by a heterogeneous mix of IT industries employing different technologies and producing a wide range of hardware, software and services. We study how collocation of one IT industry influences innovation and growth in another IT industry. We examine whether scale and scope effects can explain how collocation, the act of placing potential complementary...
Set the date range to filter the displayed results. You can set a starting date, ending date or both. You can enter the dates manually or choose them from the calendar.