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The increasing popularity of real-time communication services has driven a rising interest in understanding the factors influencing the quality of experience (QoE). Many research activities aiming to accomplish this goal have addressed different influence factors (IFs), which may be classified into three categories, i.e., human IFs, context IFs, and system IFs. Although the importance of human IFs...
Web real-time communication (WebRTC) based services introduce the new way of communication and collaboration. These types of services allow real-time communication with voice, video, messaging, and data sharing via browser. Their success and adoption depend on a number of different factors that influence user's experience and its quality. As WebRTC based services are growing, it is important to identify...
Service providers have been in the process of evaluating and evolving their multiple networks to a single converged Internet Protocol (IP)-based infrastructure upon which they will deploy existing and future services. Although many approaches have been proposed, provisioning of Quality of Service (QoS) in the IP-based networks is still a challenging task. From the evolution of QoS solutions, Differentiated...
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