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This paper describes the challenges and opportunities a group of Boeing Company bi-coastal employees experienced using collaboration tools to produce and test 60 training guides for the release of an enterprise-wide software application. The processes used to assign tasks, coordinate review cycles, control versioning, and instruct business analysts how to write software documentation in a virtual...
A group of Boeing technical communicators worked as a team to identify potential future skills required in an information-based economy. This paper explains the process they used, the tools they produced, their findings after sharing the tools with their work group, and their recommendations to other technical communication groups. This future skills teampsilas experience may be helpful to other professionals...
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