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Three theory-based hypotheses related to distribution chains and quality perceptions are advanced and examined empirically. The reported findings show that upstream chain stages place more emphasis on distribution quality, while downstream chain stages more emphasize product quality. A systematic change in quality perceptions is observed across national borders.In addition, more similar quality perceptions...
Knowledge management (KM) is crucial for organizations to enhance their competitive advantages. While KM has been used and operated in the business world for decades, its applications, which involve recognition of knowledge, development of information system and support of organization, have just been initiated in Taiwan life insurance industry recently. Accordingly, KM can be seen as an innovation...
It is strong necessary for this study to extent the literature contributions for the effect of resource-based theory on e-CRM study. Based on the theory perspective, the purpose of this study is to expand and achieve a better understanding of a natural e-CRM phenomenon, namely the interaction effect of HR-service capability, IT-service capability, and KM-service capability on its e-CRM process to...
The purpose of this research is to analyze the relationships among innovativeness, learning orientation, market orientation, entrepreneurial orientation, organizational structure, and business performance. The study designed a structural equation model to test the relationships. In order to test the model, covariance structural analyses were conducted for the data collected from 333 venture companies...
The purpose of this research is to analyze the relationships among innovativeness, learning orientation, market orientation, entrepreneurial orientation, organizational structure, and business performance. The study designed a structural equation model to test the relationships. In order to test the model, covariance structural analyses were conducted for the data collected from 333 venture companies...
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