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Many software systems would significantly improve performance if they could adapt to the emotional state of the user, for example if Intelligent Tutoring Systems (ITSs), ATM’s, ticketing machines could recognise when users were confused, frustrated or angry they could guide the user back to remedial help systems so improving the service. Many researchers now feel strongly that ITSs would be significantly...
Many software systems would significantly improve performance if they could adapt to the emotional state of the user, for example if intelligent tutoring systems, ATM's and ticketing machines could recognise when users were confused, frustrated or angry they could provide remedial help so improving the service. This paper presents research leading to the development of Easy with Eve, an affective...
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