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Little is known about care coordination and communication with outpatient endocrine surgery patients. This study evaluated phone calls between office nurses and surgical patients to identify common issues addressed and their effect on patient care.Qualitative analysis of preoperative and postoperative phone conversations between office nurses and endocrine surgery patients.We identified 183 thyroidectomy...
Cervical hematoma can be a potentially fatal complication after thyroidectomy, but its risk factors and timing remain poorly understood.We conducted a retrospective, case-control study identifying 207 patients from 15 institutions in 3 countries who developed a hematoma requiring return to the operating room (OR) after thyroidectomy.Forty-seven percent of hematoma patients returned to the OR within...
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