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Information technology outsourcing (ITO) has been one of the critical issues in organization management. This paper argues that five factors, including management, strategy, technology, economics and quality, should be considered for outsourcing decisions, and structures a decision model using the analytic hierarchy process (AHP) method. At last, a numerical example is given to illustrate the use...
Rapidly growing service delivery organizations need efficient tools to manage their business and reduce the cost of growth. These delivery businesses run round the clock due to demands coming from different geographical locations for different shifts. Cost of adding new physical infrastructure and space to tap incoming business is a key inhibitor of growth. Physical space availability and its effective...
The impact IT systems have on organizations is widely debated, both in academia and industry. This paper describes a quantitative framework for analyzing organizational impact from IT systems. The framework consists of an abstract model that is a metamodel suitable for expressing organizational structure incorporated with an extended influence diagram for analysis. The purpose is to create enterprise...
Nowadays information technology is used for storage of information generated around organizations, but in a dyadic view, it is also considered to be a support tool for knowledge transfer activities and a facilitator when knowledge diffusion is necessary. All this is comprised in a conceptual organizational memory that includes a human component whose behavior is the key to success in enhancing this...
The increasing role of project management methodologies in managing large or small projects remains a key challenge for many organisations. In the UK, PRINCE2 is the most used methodology. Its use is prolific in the private and public sectors; while the voluntary sector has yet to catch up. Like most methodologies it offers a set of procedures and guidance on how to implement it to manage projects...
Assessing life cycle costs of IT is a difficult endeavor. There are several factors that contribute to the life cycle costs of IT. Many of these factors are of a technical nature, such as development costs or integration costs. A substantial part of the costs are, however, caused by organizational factors such as the changes the introduction of an IT-system impose on business processes and the temporary...
Champions of innovation often play a major role in facilitating entrepreneurial behavior within organizations. Without the influence and efforts of these entrepreneurial champions, many organizational initiatives would not be successful. Examples of organizational initiatives which are often influenced by champions include: new product development, new internal ventures, intrappreneurship, implementing...
Each year companies spend millions of dollars on IT investments hoping they will lead to higher profits. There are many methods for analyzing what these investments actually bring back to the companies, but unfortunately they are not stringent enough to make the analysis repeatable. This means that different investments cannot be compared to each other. The management paradigm of Enterprise Architecture...
In the last decades, the public sector has been under pressure for improving its performance and showing more transparency and assessment of results. Historically, the Brazilian public sector has developed a departmental and bureaucratic structure, which makes difficult the activity coordination and service efficiency and efficacy. In this scenario, process management provides an alternative to the...
Enterprise informationization in Chinese manufacturing industry has marched for long time. Facing much more new technologies and more and more complex IT systems, enterprises are encountering the challenge of improving and providing the business value of IT. How to plan an enterprise-wide IT systems blueprint to fulfill the enterprise business demands and get the great value of IT is a critical factor...
A lot of research literatures in end-userspsila acceptance of ERP systems, give a wide range of the failure factors on impacting ERP systems, and presented a number of models, including the Technology Acceptance Model (TAM) and the Unified Technology Acceptance and Use of Theory (UTAUT) are more applied. In this paper, combining the UTAUT model and the organizational system of Chinese enterprises,...
Improvement of industrial performance such as cost, lead-time, adaptability, variety and traceability is the major finality of companies. Thus, they need to collaborate and to strengthen their coordination mechanisms. Information exchange, supply chain practices and inter-organizational collaboration becomes then strategic issues: what is the nature of the information that can be shared with customers...
Supply chain transformation is to fundamentally rethink and radically redesign supply chain strategy, organization, processes and IT system(s) with the target of improving supply chain performance. This paper presents an integrated platform and a comprehensive methodology IBM Supply Chain Process Modeler (SCPM) for process-centric supply chain transformation. In the this methodology, the supply chain...
Operations knowledge is an intangible capital in businesses and serves as one of the sources of core competence. The cultivation and attainment of knowledge are beneficial to innovation capability. This study focuses on Taiwan's bicycle industry and its collective technological innovation process to probe into interorganizational learning, learning platform, and learning knowledge. Findings show that...
Information technology (IT) and organizational culture (OC) play very important roles in determining the success or failure of the implementation of knowledge management (KM). Nevertheless, few studies explore the effects of OC and IT on the KM. Hence, the purpose of this study is to empirically explore the effects of IT and OC in the implementation of KM. Moreover, based on the definition of the...
Despite impressive technical advances in tools and methodologies and the organizational insights provided by many years of academic and business researches, the underperformance of information technology (IT) remains.In the past and even today, organizations experience difficulty in managing technology, changing from system to system, implementing new technology, maintaining compatibility with existing...
Superior IT business value from mobile and ubiquitous technology can be achieved when enterprises apply mobile business process reengineering (M-BPR) to optimize their business processes beyond given structures. In this contribution, we use case study research to examine organizational and process changes through M-BPR along with the resulting benefits. The outcome of the paper is a set of five hypotheses...
The paper identifies socio-technical requirements to promote the adoption of alliance modes of operation by SMEs in the construction sector. A multiple case study approach is used to research and clarify a number issues, including: (a) the concept of an SME alliance and its key features, (b) business relationships management in an SME alliance and the role of a broker, and (c) the role of information...
Organizational learning, knowledge generation, capture, sharing and application are important activities in today's rapidly changing and hyper-competitive business ecosystem. The demand of continuing education in SME's is raised by accelerated tempo of the modern lifestyle and rapid technological changes. Continuing education, effective use of information and communication technologies (ICT) and knowledge...
Current business-IT alignment (B-ITa) maturity models are oriented to single organizations and fail in taking special characteristics of collaborative networked organizations (CNOs) into account, such as the need for considering domains like coordination and partnering structure. In this paper, we elaborate on these two domains which are included in our IT-enabled Collaborative Networked Organizations...
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