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Electronic mail (e-mail) is one of the main ICTs used as a means of communication in the enterprise, it is so used to the point that the question about its acceptance seems more be topical; There is now interest in the changes that it is likely to produce in organizations. By following the method developed by Pierre Barillot (1998) and used by David Autissier (2001), we have tried to understand the...
Online communications not only provide instantaneous and inexpensive mean for socialization, but also present an opportunity to understand human relationship. In this paper, we investigated correlation between human social relationship and online communications and modelled personal and business affinity as a linear combination of online interactions. We discovered that personal and business affinities...
Software professionals routinely use sophisticated problem solving and design skills in their communication with one another and other stakeholders in the software process. We wish to introduce our computer science and software engineering students to the communication challenges of real software development and help them to develop skills to meet these challenges. We describe our guided inquiry approach...
Software development is a largely collaborative effort, of which the actual encoding of program logic in source code is a relatively small part. Software developers have to collaborate effectively and communicate with their peers in order to avoid coordination problems. To date, little is known how developer communication during software development activities impacts the quality and evolution of...
This article proposes an efficient and reliable communication mechanism of mobile Agent based on the current communication mechanism of mobile Agent to combine mobile Agent name resolution mechanism with message transfer mechanism. The communication component of the domain server and mobile Agent system are combined to realize the mobile Agent communication. The message processing uses the message...
In recent years there has been a big development of Information Technology and Communication (ICT). Given the paradigm of society, Information Society, constantly with changes and new challenges, which the schools of the 1st cycle of basic education can't stay apart. This study pretends to infer the interactions between the school and users, mediated by the microblogging system — the Twitter. This...
The search for quality and improvement in the process of developing software has grown daily, mainly in the Distributed Software Development (DSD) wherein the problems inherent of physical distance become the understanding more complex. This article presents a communication solution for the software projects distributed that uses agile processes. This solution was developed through a take action research...
Taylorism and Fordism need to be questioned as modeling paradigm in BPM in changing work environments in a global economy, in particular for describing and implementing flexible business processes. In this article we demonstrate fundamental capabilities of communication-based modeling facilitating change management. The introduced subject-oriented BPM approach (S-BPM) recognizes subjects as active...
Responding to some future incident might require significant cooperation by multiple teams or organizations within an incident response community. To study the effectiveness of that cooperation, the Carnegie Mellon® Software Engineering Institute (SEI) conducted a study using a group of volunteer, autonomous incident response organizations. These organizations completed special SEI-designed tasks...
Enterprise software developers must regularly communicate with one another to obtain information and coordinate changes to legacy code, but find it cumbersome and complicated to determine the most relevant and expedient person to contact. This becomes especially difficult when the relevant person has transferred teams or changed their personal contact information since contributing to the project...
Email communication patterns have been long used to derive the underlying social network structure. By looking at who is talking to who and how often, the researchers have disclosed interesting patterns, hinting on social roles and importance of actors in such networks. Email communication analysis has been previously applied to discovering cliques and fraudulent activities (e.g. the Enron email network),...
This study examines the email correspondences of a junior engineer who just graduated from the university in 2011. The findings shows that the language patterns in the emails are greatly related to the job duties of this engineer and are specifically related to the professional practice in the engineering environment. It is also argued that the methodology adopted in this study could be utilized by...
Software development activities face several challenges when they take place in geographically distributed settings. These challenges are often related to communication, collaboration and, especially, information diffusion among team members. This is especially important in impact analysis activities where all stakeholders need to align their work to understand the impact of a change. To properly...
Recently, various communication tools are proposed, and it has been used a lot of people. Like this communication tools are needed writing skills. It produces factors that are to drop out of the use of communication tools that can be asked to writing skills. This study propose a mobile communication tool with intuitive pictograms.
Users routinely mix security contexts, and modern commercial operating systems don't provide strong barriers against user-level compromise and data exfiltration. Additional defensive measures are needed in environments where the potential for data exfiltration or account misuse poses unacceptable risks.
Organisations communicate through verbal, written and electronic channels for the free flow of information. The ability to support this free flow or quality of information impacts on organisational efficiency. Using social network analysis, the paper compares and contrasts the social networks created by verbal, written and electronic communication channels in three companies. The created social networks...
Although professional networking is vital to career building, college-age students may not have acquired sufficient skills to network effectively. Several conferences, such as the Grace Hopper Celebration (GHC) of Women in Computing and the Richard Tapia Celebration of Diversity in Computing, now exist to counteract feelings of isolation and encourage participation of women and minorities in computer...
Outsourcing can provide companies with a competitive advantage in cost. Finding the right company to outsource operations can be a challenge. Part of this challenge is communicating with prospective suppliers. Requests for quotations were sent to injection molders in the U.S., Mexico, and China. U.S. suppliers were found to be more responsive to e-mail and requested more information regarding the...
Little is known about problems encountered in distributed Agile development environments. There have been some case studies reporting on them. However, these studies have been mainly limited to the scope and context of only one or a few companies. As a result, we do not possess an overall picture of what types of problems and challenges the companies may encounter in distributed Agile environments...
Developers ought to maintain awareness of the status of a software project. However, there are very few recorded best practices for defining what constitutes relevant status information and the appropriate modalities for communicating this information. In this industry case study, we conducted in-depth interviews with members of an agile development team. We found that their daily work practices,...
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