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Due to the growing challenge from the foreign freight forwarders, the international freight forwarder (IFF) industry in China is experiencing a severe test. In order to remain competitive and customer loyalty, service quality and customer satisfaction increasingly have become the key to success in IFF business. This paper provided a system of quality evaluation for freight forwarding service (FFS)...
There are many aspects where the shareholders look into a company before, during and after their investment decision. Corporate governance is one of them. The demand for sound corporate governance becomes stronger in recent times to regain public confidence which has been depreciated significantly due to giant corporate failures caused by bad corporate governance practices. Many companies have been...
In this paper an water quality and water quantity synthetical evaluation index system is established. Information entropy is used to determine weight of each factor of effect water quality and water quantityand fuzzy cluster analysis as well as comprehensive assessment is developed to evaluate the local groundwater environment. The results show that more reasonable and reliable conclusions are made...
In this study, a method for hybrid multi-attribute decision making is developed using the information axiom, in which the attributes information of alternatives is expressed in real number, interval number and linguistic labels. Evaluation of alternatives is made for the cases of both complete and incomplete functional requirements (FRs). In real world, the design ranges of evaluation criteria are...
This paper proposes a two-stage fuzzy clustering engine by combining fuzzy clustering method and fuzzy inference method. In the first stage, the raw data during manufacturing process can be classified based on its own nature, and with the classification results, operation decision can be made in the second stage by running fuzzy inference engine without relying on highly skilled expert. The objective...
This paper analyzes the defects of the present method of company order assessment, a superior membership function is brought forward to establish the element values in the fuzzy evaluation matrix, the rationality of the membership function is proved and an example with the fuzzy evaluation matrix built by this membership function is given. The company order evaluation index system using fuzzy comprehensive...
This Paper Analysis the actual demands for a regional capital market from financing perspective, based on financing choices of Zhejiang Private Enterprises. With the questionnaire survey, the article reduces the some aspects influencing financing choices of the private enterprises. Furthermore, applying the Fuzzy-AHP methodology to Analytic Hierarchy Processing the investigated indices, the conclusion...
Along with the development of electronic information technology, electronic ecommerce grows rapidly. The evaluation of customer value of B2C electronic commerce companies is a multiple-criteria decision making (MCDM) problem with many quantitative and qualitative attributes. This paper proposes a fuzzy analytical hierarchy process (FAHP) approach to evaluate the customer value of B2C electronic commerce...
Service quality is very important for practitioners in service organization in order to success and survival in today's competitive environment. Indentifying the dimensions of the service quality would definitely help managers in the challenge of improving the service quality. Service-quality evaluation is usually fuzzy because of the process concerning human being's subjective judgment. This study...
The aim of this paper is to evaluate the reverse logistics company under uncertainty. Because of the shortage of successful examples and complete and certain knowledge, many uncertain factors and risk are inherent in the process of valuation. The paper uses quantitative and qualitative data to model reverse logistics companies consisting of four attributes. A combination method of fuzzy real option...
Through constructing credit evaluation indicator system of listed companies, the paper uses the methods of factor analysis, expert scoring as well as triangular fuzzy number to calculate the weight of every factor which are dealt with dimensionless treatment and the total order of the indicators, thereby obtains comprehensive credit evaluation scores of listed companies, so as to provide a scientific...
Forwarding agent of Third Party Logistics plays an important role in the enterprise supplies in the chain management. This article has established the choice indicator system of Forwarding agent of Third Party Logistics based on the qualification of forwarding agent, applying of Fuzzy AHM based on entropy weight on appraising forwarding agent of Third Party Logistics. Finally, the union concrete example...
The management of supply chain is the key process in enterprise developing; How to identify the risk of the supply chain and evaluate the affection of risk factors is very important. The identification of current situation of supply chain is briefly described at the beginning of this article, the SCOR model is introduced afterwards, and the index in predicting the risk of supply chain is also provided,...
In classical data warehouses (DWH), classification of values takes place in a sharp manner, because of this true values cannot be measured and smooth transition between classes does not occur. In this paper, a fuzzy data warehouse (FDWH) modeling approach, which allows integration of fuzzy concepts without affecting the core of a DWH is presented. This is accomplished through the addition of a meta-table...
An embedded system, a digital electronic system being embedded in a larger device, is the system to be configured to fulfill specific demands of customers from some market segmentations. This nature complicates the design of an embedded system itself. Traditional embedded system marketers usually defined the systems based on their intuition, which could be subjective and misleading. To fulfill different...
Small and medium enterprises occupy an important position in today's economic development, but many of their short-lived life are bothering entrepreneurs and researchers. According to Arie de Geus's ??life-oriented enterprises?? theory, some factors which impact on the life of this kind of enterprises were summed up and fuzzy comprehensive evaluation can be used to evaluate those factors. Then entrepreneurs...
Trade is growing as a proportion of world GDP and this was obvious during the financial crises during the year of 2008. Governments and international organizations gave a higher priority to improving ports and shipping services. This leads to deregulation, which, together with technological advances, increases the incentives for shipping companies to form alliances and to merge. Another cause of the...
In this paper, we present a new method for handling fuzzy group decision-making problems based on the proposed fuzzy induced ordered weighted averaging (FIOWA) operators. First, we construct fuzzy evaluating matrices for decision-makers with respect to the attributes of alternatives. Then, we calculate the weights of the attributes of the alternatives by using the proposed FIOWA operators. Then, we...
This study applies fuzzy theory on decision making of choosing business growth and return. The sample frame for the study includes top 100 largest enterprises in Taiwan, and the investigation period is sampled from 1988 to 2007. The study shows that all the enterprises which have low return and low growth are dropped out of the list of 100 largest enterprises. There are 24 enterprises remain in the...
This paper presents a multiple criteria evaluation model for international multiple foundry partnership selection. In a multiple source foundry environment, the integrated circuit (IC) design house maintains partnership with several different foundries to diversify the risk of capacity shortage and natural disaster. To select a group of foundry partners, management culture, technology level and future...
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